Associate - Merchant Onboarding (B2B KYC)
Cashfree Payments
- Location
- Bengaluru, Karnataka, India
- Job type
- Full-time
Required skills
- fintech
- interpersonal skills
About the role
Cashfree Payments
Website:
cashfree.com
Job details:
Roles & Responsibilities
- Assist with merchant onboarding, including collecting documents, performing KYC checks, VKYC, and enhanced due diligence (EDD).
- Support merchant account activations and process account change requests accurately and on time.
- Perform underwriting of merchant websites and identify patterns of fraudulent merchants.
- Collaborate with the Business Team to resolve queries and ensure smooth onboarding.
- Identify opportunities to improve processes and suggest operational enhancements.
- Maintain required turnaround times (TAT) as per SLAs and ensure accurate record-keeping.
Required Skills & Qualifications
- 2-3 year of experience in KYC ~ B2B, onboarding or operations; exposure to fintech or payments is a plus
- Ability to understand merchant requirements and line of business for accurate onboarding
- Strong analytical and process-driven mindset with attention to detail
- Excellent communication and interpersonal skills for coordination with merchants and internal teams
- Quick learner, organized, and able to work in a fast-paced environment
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