Website:
7-elevengsc.com
Job details:
Role Description
Why Join 7-Eleven Global Solution Center?
When you join us, you'll embrace ownership as teams within specific product areas take responsibility for end-to-end solution delivery, supporting local teams and integrating new digital assets. Challenge yourself by contributing to products deployed across our extensive network of convenience stores, processing over a billion transactions annually. Build solutions for scale, addressing the diverse needs of our 84,000+ stores in 19 countries. Experience growth through cross-functional learning, encouraged and applauded at 7-Eleven GSC. With our size, stability, and resources, you can navigate a rewarding career. Embody leadership and service as 7-Eleven GSC remains dedicated to meeting the needs of customers and communities.
Why We Exist, Our Purpose and Our Transformation?
7-Eleven is dedicated to being a customer-centric, digitally empowered organization that seamlessly integrates our physical stores with digital offerings. Our goal is to redefine convenience by consistently providing top-notch customer experiences and solutions in a rapidly evolving consumer landscape. Anticipating customer preferences, we create and implement platforms that empower customers to shop, pay, and access products and services according to their preferences. To achieve success, we are driving a cultural shift anchored in leadership principles, supported by the realignment of organizational resources and processes.
At 7-Eleven we are guided by our
Leadership Principles. Each principle has a defined set of behaviours which help guide the 7-Eleven GSC team to Serve Customers and Support Stores.
- Be Customer Obsessed
- Be Courageous with Your Point of View
- Challenge the Status Quo
- Act Like an Entrepreneur
- Have an “It Can Be Done” Attitude
- Do the Right Thing
- Be Accountable
Job Title: Associate Manager – Merchandising Analytics (7-Eleven GSC)
Role Summary
The Associate Manager serves as a strategic business partner to Merchandising and Category Leadership, delivering insights and recommendations that drive category performance, profitability, and business growth. This role combines strong retail business acumen, analytical expertise, technical capabilities, and people leadership to advance the Merchandising Analytics function. The individual will also help drive innovation through automation, AI-enabled solutions, and emerging analytics capabilities.
Key Responsibilities
Strategic Business Partnership
- Partner with Merchandising, Category Management, and Planning teams to provide insights that support category growth and operational performance.
- Influence decisions related to pricing, promotions, assortment, inventory, and vendor strategies through data-driven recommendations.
- Identify business opportunities, risks, and performance drivers, translating analysis into actionable business outcomes.
- Lead strategic analytical initiatives and collaborate with cross-functional partners across Technology, Supply Chain, Finance, Marketing, Operations, and Data Science.
Insights & Analytics Leadership
- Apply retail, merchandising, category, and supply chain analytics to assess performance, identify growth opportunities, and deliver actionable business insights.
- Lead the development of dashboards, scorecards, reporting solutions, and analytical frameworks using SQL, Power BI, and Advanced Excel to drive visibility into key business drivers and enable data-driven decisions.
- Leverage forecasting, scenario modelling, and financial analysis to support pricing, promotions, assortment, inventory, and planning decisions.
- Champion the adoption of AI, GenAI, automation, and advanced analytics capabilities to improve productivity, accelerate insights, and enhance business outcomes.
- Partner with Data Science, Data Engineering, and Technology teams to develop predictive, automated, and scalable analytical solutions.
- Drive reporting automation, KPI standardization, process improvement, and a culture of innovation and continuous improvement.
People Leadership
- Coach, mentor, and develop Analysts and Senior Analysts, strengthening both technical and business capabilities.
- Serve as a subject matter expert and escalation point for analytics methodologies, insights, and stakeholder support.
- Build team capabilities in analytics, visualization, automation, storytelling, and AI-enabled tools.
- Foster a collaborative, high-performing culture focused on quality, innovation, and business impact.
Experience & Qualifications
- Bachelor's or master’s degree in Analytics, Statistics, Economics, Business, Finance, Supply Chain, Engineering, Computer Science, or a related field.
- 8+ years of experience in Retail Analytics, Merchandising, Category Management, Consumer Insights, Supply Chain Analytics, FP&A, Business Intelligence, or related analytical functions.
- Strong understanding of retail and merchandising concepts including assortment optimization, pricing, promotions, inventory management, forecasting, shopper behaviour, and category performance.
- Advanced proficiency in SQL, Power BI, and Microsoft Excel, with experience building dashboards, automating reporting, and generating business insights from large datasets.
- Experience working with POS, merchandising, supply chain, loyalty, or customer datasets within a retail environment.
- Familiarity with AI/ML concepts and analytics platforms such as Databricks, Python, Tableau, or similar technologies.
- Proven ability to lead projects, influence stakeholders, and translate business challenges into analytical solutions.
- Prior people leadership, coaching, mentoring, or team management experience preferred.
- Experience working with global and cross-functional teams in Retail, Convenience Retail, CPG, or Consumer Goods environments is highly desirable.
PriPrevileges & Perquisites
7-Eleven Global Solution Center offers a comprehensive benefits plan tailored to meet the needs and improve the overall experience of our employees, aiding in the management of both their professional and personal aspects.
Work-Life Balance: Encouraging employees to unwind, recharge, and find balance, we offer flexible and hybrid work schedules along with diverse leave options. Supplementary allowances and compensatory days off are provided for specific work demands.
Well-Being & Family Protection: Comprehensive medical coverage for spouses, children, and parents/in-laws, with voluntary top-up plans, OPD coverage, day care services, and access to health coaches. Additionally, an Employee Assistance Program with free, unbiased and confidential expert consultations for personal and professional issues.
Top of Form
Wheels and Meals: Free transportation and cafeteria facilities with diverse menu options including breakfast, lunch, snacks, and beverages, customizable and health-conscious choices.
Certification & Training Program: Sponsored training for specialized certifications. Investment in employee development through labs and learning platforms.
Hassel free Relocation: Support and reimbursement for newly hired employees relocating to Bangalore, India.
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