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Company Description
We are a research-led real estate advisory and management firm focused on a carefully selected portfolio of properties. Our approach is driven by transparency, data-backed insights, and a deep understanding of market dynamics. Rather than pursuing high volume, we prioritize risk assessment, long-term value creation, and sustainable growth. Our team collaborates closely to provide end-to-end solutions for clients, from property research and advisory to ongoing asset management.
Role Description
We are looking for a Real Estate Calling Executive with excellent communication skills in English, both verbal and written. The candidate will be responsible for making outbound calls to prospective clients, following up on leads, understanding client requirements, and scheduling meetings for the real estate advisory team.
The role involves communicating professionally with potential buyers, sellers, investors, and other stakeholders, sharing relevant property information, and maintaining consistent follow-ups to generate qualified leads and support business development. The candidate will also be responsible for maintaining lead records, updating the CRM, and coordinating with internal teams to ensure effective client engagement.
This is a full-time, on-site role based in Gurugram, requiring strong interpersonal skills, a professional telephone manner, and the ability to build positive client relationships.
Qualifications and Requirements
- Excellent English Communication: Strong verbal and written English skills, with the ability to communicate confidently and professionally over phone calls, email, and other communication channels.
- Calling and Lead Generation: Ability to make outbound calls, engage prospective clients, qualify leads, and generate business opportunities.
- Real Estate Knowledge: Basic understanding of the real estate sector, including property transactions, buying, selling, leasing, and investment opportunities.
- Client Relationship Management: Ability to understand client requirements, handle queries, maintain follow-ups, and build professional relationships.
- Sales and Persuasion Skills: Confidence in initiating conversations, presenting relevant opportunities, and encouraging prospective clients to schedule meetings.
- CRM and Record Management: Proficiency in MS Excel, Google Sheets, or CRM software to maintain accurate lead information, call records, and follow-up schedules.
- Professionalism and Attention to Detail: Ability to handle client information responsibly, maintain accurate records, and communicate with integrity.
- Organizational Skills: Ability to manage multiple leads, prioritize follow-ups, and coordinate effectively with the internal team.
- Work Location: Must be willing to work full-time from the Gurugram office.
- Educational Background: Graduate in any discipline, preferably in Business Administration, Commerce, Marketing, or a related field.
- Experience: Prior experience in telecalling, inside sales, customer relationship management, or real estate is preferred. Freshers with excellent English communication and a willingness to learn may also be considered.
Key Responsibilities
- Make outbound calls to prospective clients and generate qualified real estate leads.
- Follow up with existing leads and maintain regular communication.
- Understand client requirements and identify relevant opportunities.
- Schedule appointments and meetings for the real estate advisory team.
- Respond to client enquiries professionally through calls, emails, and messages.
- Maintain and update lead databases, CRM records, and follow-up trackers.
- Coordinate with internal teams to ensure timely communication and effective lead management.
- Contribute to business development efforts by maintaining a consistent and professional calling process.
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