UST
Website:
ust.com
Job details:
Role Description
Data Associate should under continuous guidance effectively and efficiently process transactions assigned in a timely manner and ensure that quality of output and accuracy of information is maintained in alignment with SLAs. Outcomes: Acts under continuous guidance and support to achieve the following: Service Level Agreement (SLAs) specified by the client in terms of quality productivity and schedule should be managed to ensure 100% adherence. Data: Enter and verify data; follow the SOP to ensure completion of tasks Should be aware of any clients process product and updates and ensure 100% compliance towards the same. Address any problems with the supervisor /QA to ensure maximum productivity and efficiency. willingness to work in shifts and US HealthCare/Claims processing knowledge preferred.
Skills
voice process,business process management,customer interaction,customer service,
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