Golden Opportunities
Website:
gojobs.biz
Job details:
Job Description
Roles & Responsibilities
Ensures seamless delivery of a track or multiple tracks ( board room management, client visits, events or logistics) of hospitality service.
Handle guest complaints, assist with the check-in process and explain all facility amenities.
Coordinating and multi-tasking job duties in a busy environment.
Ensuring and providing flawless, upscale, professional, and best in class guest service experiences
Analyzing customer feedback and providing strategic direction to continuously improve overall rating. BAU Reporting, Consulting & Advisory.
Monitor upkeep and maintenance of corporate floors, meeting rooms, company cars, GH's, and ensure optimum utilization
Monthly review with all vendors on performance
Must have skill set
Strong
customer service orientation with ability to manage client interactions and guest relations.
Experience handling
client visits, events, and boardroom logistics.
Hands-on experience in
facility and hospitality operations (corporate floors, guest houses, meeting rooms, logistics).
Experience in
vendor coordination, performance monitoring, and
SLA adherence.
Preferred: Hospitality Management / Hotel Management / Food Technology background.
Skills Required
RoleAssociate - Hospitality Management
Industry TypeITES/BPO/KPO
Functional AreaITES/BPO/Customer Service
Required Education
Employment TypeFull Time, Permanent
Key Skills
Other Information
Job CodeGO/JC/1373/2025
Recruiter NameDivya R
Click on Apply to know more.