Website:
uptye.com
Job details:
We are looking for a smart, well-spoken, and proactive Co Founder & Operations Coordinator to work closely with our core team from our head office. This role is focused on managing client coordination, supporting end-to-end service delivery, handling operational issues, and ensuring a smooth experience for our clients.
The ideal candidate does not need to be highly experienced but should have strong communication skills, good business understanding, and the ability to think clearly, solve problems, and manage multiple stakeholders. Someone from a business management, commerce, operations, or commercial background would be a strong fit.
This is a core team role for someone who wants to grow with a startup, take ownership, bring ideas, and contribute to the company’s long-term vision.
Key Responsibilities:
- Coordinate with clients on a regular basis and support end-to-end service delivery.
- Act as a point of contact between clients, internal teams, candidates, and vendors.
- Handle client queries, follow-ups, updates, and operational requirements.
- Identify and resolve day-to-day operational issues quickly and professionally.
- Maintain clear communication across all stakeholders to ensure smooth execution.
- Support documentation, reporting, scheduling, and internal coordination.
- Work closely with the leadership and core team on client management and process improvement.
- Bring ideas to improve client experience, operations, and overall company growth.
Requirements:
- 0–3 years of experience in client coordination, client success, operations, business management, commerce, or a related role is preferred.
- Strong verbal and written communication skills.
- Smart, presentable, proactive, and solution-oriented.
- Ability to handle clients professionally and confidently.
- Good business sense and understanding of commercial operations.
- Critical thinking and problem-solving ability.
- Comfortable working in a fast-paced startup environment.
- Ability to multitask and manage different responsibilities with ownership.
- Background in business management, commerce, operations, or client coordination is preferred.
Ideal Candidate:
Someone who is fluent in communication, commercially aware, and capable of working closely with the founding/core team. The candidate should be able to manage clients, handle operational challenges, think independently, and grow into a key member of the company over time.
Click on Apply to know more.