The Xpressviews
Website:
thexpressviews.com
Job details:
Company Description The Xpressviews is an expert network platform designed to connect clients with industry specialists in real time. In a rapidly changing environment, the company focuses on providing timely, high-quality expert advice to support informed decision-making. Clients can leverage a global network of professionals and key decision-makers who are willing to share their insights and experience. The Xpressviews aims to make specialized knowledge easily accessible, helping organizations navigate complex challenges across sectors.
Role Description The Associate – Expert Onboarding is a full-time, on-site role based in New Delhi. In this position, the associate will identify and reach out to potential industry experts, introduce them to The Xpressviews platform, and guide them through the onboarding process. Daily tasks include researching relevant profiles, coordinating communication via email and phone, managing expert data records, and ensuring all documentation and agreements are completed accurately. The associate will collaborate with internal teams to match experts with client needs, support scheduling of expert consultations, and help maintain a positive expert experience. The role also involves tracking onboarding metrics, following standardized procedures, and contributing to continuous improvement of the onboarding workflow.
Qualifications
- Strong abilities to identify suitable experts across industries and assess their fit for client requirements.
- Excellent verbal and written communication skills, with the ability to explain platform processes clearly and build professional relationships.
- Proficiency with office productivity tools and CRM or database systems for managing expert information and onboarding workflows.
- Organizational and time-management skills to handle multiple onboarding activities, follow structured processes, and meet deadlines.
- Customer service mindset, with attention to detail and a focus on creating a smooth and positive experience for experts and clients.
- Ability to work collaboratively with cross-functional teams and adapt in a dynamic, fast-paced environment.
- Bachelor’s degree in business, communications, management, or a related field; prior experience in client servicing, recruitment, or expert networks is an advantage.
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