Orange Business
Website:
orange-business.com
Job details:
About Us
Join us at Orange Business!
We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.
Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.
About The Role
24 / 7 real-time end-to-end platform and service monitoring and incident management. Supervise all disruptive network and service changes in their time frame. Address and correct all service events/issues /tickets referred to the group in an effective and timely manner by utilizing the appropriate internal and external resources. Continuously monitor for any repeated/chronic network and service problems and implement corrective/ prevention action plan. Perform appropriate daily scheduling, cultivate teamwork and assign/prioritize tasks to be performed for maximum efficiency. Ensure that you are up-to-date with existing operational procedures/instructions and correct application during the course of your work. Remain familiar with the site facilities in order to react accordingly in situations that require intervention. Coordinate testing and/or hardware replacement with vendors, field services and carriers
About You
Working knowledge of the Network Operations environment, handling variety of network elements, protocols and services. Capable of multi-tasking, good time management and prioritization of workload. Knowledge of Network routing protocols MPLS, BGP proxy, RTP,Gateway, IP Sec etc. Exposure to any one or more domains like IP , Voice, CDN or SDN. WAN related basic troubleshooting skills.Support change control activities on the technical service architecture. Actively encourage strong working relationships with other teams. Proactive attitude to use his/her initiative to react quickly, to work effectively in emergency situations under minimum supervision. Self-motivated and capable to work within a strong team environment is essential. Must be fluent in English language. Possession of multi languages is an asset.
You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.
What We Offer
- Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
- Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
- Professional Development: training programs and upskilling/re-skilling opportunities.
- Career Growth: Internal growth and mobility opportunities within Orange.
- Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
- Reward Programs: Employee Referral Program, Change Maker Awards.
Only Your Skills Matter
Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.
Click on Apply to know more.