Room to Read
Website:
roomtoread.org
Job details:
Position Overview
The Associate Director-Technology Delivery and Operations will oversee technology operations while bringing strong hands-on software delivery expertise to manage custom application development through external partners. The role will ensure sound architecture, appropriate technology choices, and quality delivery of systems, while also supporting small-scale development, automation, and innovation initiatives. This position bridges engineering, operations, and governance to ensure scalable and reliable technology solutions. The position will report to Senior Director, Global Technology.
Responsibilities
- Oversee end-to-end custom software development delivered through internal team and external partners, ensuring alignment with business requirements, timelines, and quality standards.
- Review and guide solution architecture, system design, and technology stack selection for new and existing applications.
- Act as a technical counterpart to vendors, ensuring code quality, scalability, security, and maintainability.
- Contribute to small development tasks, automation workflows, and innovation projects where needed (e.g., scripting, APIs, low-code/no-code, integrations).
- Oversee technology operations including cloud infrastructure (Azure, AWS), M365 platforms, and system reliability.
- Ensure integration between applications, data systems, and cloud platforms is efficient and scalable.
- Manage cybersecurity practices, compliance requirements, and risk mitigation across systems.
- Oversee technology procurement, vendor contracts, and delivery performance.
- Coordinate across teams to ensure smooth execution of projects and operational priorities.
- Support the Senior Director in technology planning, roadmap execution, and strategic initiatives.
- Develop and implement technology training programs
- Support the Senior Director in Technology Policy development, management and sustainability
Qualifications:
- Bachelor’s or master’s degree in computer science, Engineering, or related field.
- 10–12 years of experience in software development, system architecture, and technology operations including at least 4+ years in similar role.
- Strong background in software engineering (backend/frontend, APIs, integrations).
- Experience working with external development vendors or system integrators.
- Solid understanding of system architecture, design patterns, and technology stack selection.
- Hands-on experience or familiarity with cloud platforms (Azure preferred) and modern application environments.
- Understanding of DevOps practices, CI/CD, and deployment pipelines.
- Working knowledge of Azure AI services, cognitive tools, and workflow automation platforms.
- Ability to contribute to coding, scripting, or automation tasks when needed.
- Experience in IT operations, infrastructure, and procurement processes.
- Strong problem-solving, cross functional collaboration, and communication skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
Preferred:
- Excellent communication and interpersonal skills.
- Exposure to AI/ML systems or data-driven applications.
- Hands-on end-to-end software development and delivery expertise
- Experience with low-code/no-code platforms and workflow automation tools.
To be successful at Room to Read you will also
- Have a passion for our mission and a strong desire to impact a dynamic nonprofit organization
- Be an innovative and creative thinker; you’re not afraid to try something new and inspire others to do so
- Have a very high level of personal and professional integrity and trustworthiness
- Have a strong work ethic and require minimal direction
- Work well independently as well as part of a team
- Thrive in an entrepreneurial, fast-paced, and fun environment
Compensation:
Room to Read offers a competitive salary with excellent benefits. The non-monetary compensation includes a unique opportunity to be part of an innovative, meaningful, fun, and rapidly growing organization that is changing the world through literacy and gender equality in education.
Room to Read is an equal opportunity employer committed to identifying and developing the skills and leadership of people from diverse backgrounds.
Read is a child-safe organization; all personnel must adhere to Room to Read’s Child Protection Policy, Child Protection Code of Conduct and Prevention of Sexual Exploitation and Abuse (PSEA) Policy.
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