Hard Rock Hotel Goa
Website:
hardrockhotels.com
Job details:
Role Description The Associate Director of Sales is a full-time, on-site role based at Hard Rock Hotel Goa in Calangute. This role is responsible for driving room and event revenue through proactive sales activities, including identifying new business opportunities, managing key accounts, and nurturing relationships with corporate, leisure, and group clients. The Associate Director of Sales will oversee daily sales operations, prepare sales forecasts, develop targeted sales strategies, and collaborate with revenue management and marketing teams to maximize occupancy and rate performance. Day-to-day responsibilities include leading and mentoring the sales team, conducting client visits and site inspections, negotiating contracts, ensuring exceptional customer service throughout the sales cycle, and representing the hotel at industry events and networking opportunities. The role also involves monitoring market trends, competitor activity, and guest feedback to recommend improvements and support long-term business growth.
Qualifications
- Strong skills in Sales and Business Development, with a track record of achieving revenue targets in hospitality or related industries.
- Experience in Hotel Sales Operations, including pipeline management, forecasting, reporting, and use of CRM or sales management tools.
- Proficiency in Customer Service, with the ability to build lasting client relationships and ensure a high level of guest and partner satisfaction.
- Demonstrated Team Management capabilities, including leading, coaching, and developing sales professionals in a high-performance environment.
- Additional beneficial qualifications: bachelor’s degree in business, hospitality, or a related field; strong negotiation and presentation skills; familiarity with local and international travel markets; excellent verbal and written communication skills; and the ability to collaborate effectively with cross-functional hotel teams.
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