Happiest Minds Technologies
Website:
happiestminds.com
Job details:
JD for Cyber Security Practice Head :SOC Strategy & Leadership(Please apply only if your profile is relevant to this role and you can join within- Immediate to 30 days of NP.)
- Define and drive the SOC practice vision, strategy, and roadmap aligned with business goals.
- Establish and enhance SOC frameworks, processes, and best practices (People, Process, Technology).
- Act as the senior leadership interface for SOC-related initiatives across stakeholders.
SOC Operations & Delivery
- Oversee day-to-day SOC operations, ensuring adherence to SLAs, KPIs, and compliance requirements.
- Ensure high-quality delivery of SOC services including:
- Threat monitoring and detection
- Incident response and remediation
- Vulnerability management
- Threat intelligence and reporting
- Continuous improvement of SOC use cases
- Review and approve SOC deliverables such as operational dashboards, reports, playbooks, and runbooks.
MSSP Management
- Lead and manage Managed Security Service Provider (MSSP) models within the SOC.
- Design, operate, and scale multi-tenant SOC environments.
- Ensure service consistency, cost optimization, and customer satisfaction across MSSP engagements.
Pre-Sales & RFP Management
- Provide SOC pre-sales leadership including solution design, architecture reviews, and technical presentations.
- Own and review RFP/RFI/RFQ responses related to SOC and managed security services.
- Develop SOC solution proposals, effort estimations, pricing models, and service catalogs.
- Support client meetings, PoCs, and technical workshops during the sales cycle.
Estimation & Commercial Support
- Create and validate effort estimations, BOMs, and cost models for SOC offerings.
- Support commercial negotiations by aligning technical scope with pricing and profitability.
- Work closely with sales, finance, and delivery teams to ensure scalable and profitable SOC engagements.
Team Management & Capability Building
- Lead, mentor, and grow SOC managers, engineers, analysts, and architects.
- Build high-performing teams through hiring, training, certification planning, and career development.
- Foster a strong culture of accountability, innovation, and continuous learning.
Stakeholder & Customer Engagement
- Act as the primary escalation point for SOC customers.
- Maintain strong executive-level communication with clients, partners, and internal stakeholders.
- Drive customer satisfaction, renewals, and upsell opportunities through trusted advisory.
Required Skills & Qualifications
Technical & Domain Expertise
- Strong knowledge of SOC operations, SIEM, SOAR, EDR/XDR, threat intelligence, and IR processes.
- Hands-on experience in designing and running enterprise and MSSP SOC models.
- Familiarity with compliance and standards (ISO 27001, SOC 2, NIST, etc.) is an advantage.
Leadership & Communication
- Excellent communication, presentation, and stakeholder management skills.
- Proven leadership qualities with experience managing large, distributed teams.
- Ability to influence, guide, and collaborate across technical and business functions.
Pre-Sales & Business Acumen
- Proven experience handling SOC RFPs, pre-sales activities, estimations, and solutioning.
- Strong understanding of commercial aspects of SOC and managed services.
SOC Automation,Security Presales,SOC Strategy & Leadership,MSSP SOC models,Security Practice head/Lead,presentation and stakeholder management,SOC Operations & Delivery,SIEM/SOC Managed Services,Security Architect,SIEM/SOC Practice Head,Cyber Security Practice Head,EDR/XDR
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