Concierge – Regency
PT / Non-Exempt
As the industry leader in community management, Associa is dedicated to providing the very best resources to associations, property owners and residents with a full suite of management, maintenance and real estate services to meet most any need. To do that, we need the best people. We are currently looking for a part-time Concierge team member who is dedicated to a gorgeous active living community who shares our vision, values and commitment to superior customer service.
Position Summary
Concierge team members are responsible for greeting and assisting homeowners and guests with helpfulness and courtesy. Directing visitors to the proper department or individual, announcing visitors to staff by providing prudent information (name, address, nature of visit, appointment/walk-in), monitoring conference rooms, coordinating courier bag pick up, and issuing and monitoring key fobs when assigned to guests, and more. If you're a determined self-starter with a passion for finding solutions we encourage you to join our dynamic, talented and successful team at Associa Sierra North in Reno, Nevada.
Compensation
$19/hour; direct experience highly considered
Schedule
• Approximately 32 hours per week.
• Shift is 6:30am to 2:30pm for Tuesday/Thursday/Saturday/Sunday.
• This vacancy also requires flexibility to cover staff absences and events as needed.
Essential Duties and Responsibilities:
- Welcome clubhouse homeowners and guests; answer questions; register visitors and issue visitor tags as required; issue fobs upon receipt of collateral.
- Accept and issue receipts as requested for homeowner payments.
- Ensure the conference rooms are neat and tidy at all times (assist with clean up as necessary).
- Accept package delivery and advise the recipient when delivered packages are received at the reception area.
- Performs various administrative/managerial tasks in support of the facility's mission.
- Follows and enforces all community safety and security policies, programs, procedures and rules, and regulations.
- Other duties as assigned.