BSM Catering Services
Website:
bsm-catering.com
Job details:
Role Overview
As an Assistant Training & Quality Officer at BSM, you will support the delivery, coordination and continuous improvement of training, competency assurance and quality management activities across ship and shore operations. You will work closely with Training & Quality colleagues, technical and crewing teams, and external providers to ensure training programmes meet regulatory, contractual and company standards and that quality processes are embedded throughout the business.
Key Responsibilities
- Support the development, delivery and administration of training programmes, including classroom, e‑learning and on‑board training, ensuring alignment with statutory,Class and company requirements.
- Coordinate training schedules and course bookings for seafarers and shore staff; liaise with service providers, vendors and internal stakeholders to ensure timely delivery and cost control.
- Maintain and update training records, competence matrices and certification databases; ensure accurate filing and retention in line with company policy.
- Assist in the design and review of training materials, assessments and practical exercises to ensure relevance, clarity and effectiveness.
- Support the Quality team in planning and conducting internal audits, inspections and follow‑up actions; collate evidence, prepare reports and monitor corrective action progress.
- Contribute to the maintenance and continual improvement of the Company Management System, policies and procedures related to training, competency and quality.
- Analyse training and quality data (attendance, pass rates, non‑conformities, observation reports) and prepare concise management information to support decision making.
- Provide administrative support for external audits and regulatory inspections, ensuring documentation and records are readily available.
- Facilitate onboarding and induction training for new joiners; support competency assessments and refresher training programmes.
- Promote a positive learning culture and support health, safety, environmental and quality (HSEQ) initiatives across the business.
Qualifications & Experience
- Bachelor’s degree or equivalent qualification in Human Resources, Education, Maritime Studies, Business or a related discipline; or relevant vocational qualification.
- Minimum 2 years’ experience in training administration, quality assurance or related role, preferably within the maritime, shipping or technical services sector.
- Familiarity with maritime training requirements, ISM/ISPS/MLC and Class/flag certification processes is desirable.
Skills & Competencies
- Excellent organisational skills with a strong attention to detail and the ability to prioritise competing tasks effectively.
- Good written and verbal communication skills in English.
- Proficient user of MS Office and comfortable using learning management systems (LMS) and database tools.
- Analytical mindset with experience producing clear management information and reports.
- Strong interpersonal skills, able to build relationships across multidisciplinary teams and external providers.
- Ability to work autonomously and as part of a team in a fast‑paced, customer‑focused environment.
Why You Should Join Us!
We offer a supportive and inclusive working environment, competitive compensation and opportunities for professional development. By joining BSM, you will benefit from:
- Career development and internal training opportunities.
- Comprehensive health and wellbeing support.
- Flexible working arrangements and a collaborative culture.
- Competitive remuneration and benefits package.
- Opportunities to work with a diverse, international team and modern digital tools.
How to Apply
Please submit your CV and a brief covering letter outlining your suitability for the role. BSM is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Click on Apply to know more.