Uprio
Website:
uprio.com
Job details:
Job Title: Assistant Senior Tutor Manager
Experience: 3-7years
Working Days: Mon-Sat
Employment Type: Full Time
Key Responsibilities
Team Management & Leadership
- Manage, mentor, and evaluate tutor teams with clear performance metrics.
- Drive tutor engagement, productivity, and retention.
- Lead larger teams, improve academic processes, and support tutor onboarding and training.
Parent Communication and Engagement
- Act as the primary point of contact for parents for academic updates, feedback, and concerns.
- Conduct regular parent review calls to discuss student progress and learning outcomes.
- Handle escalations professionally to maintain high parent satisfaction.
Student Academic Performance & Improvement
- Track student performance, assessments, and attendance data.
- Identify learning gaps and work with tutors to implement structured improvement plans.
- Drive measurable improvement in student marks and overall academic outcomes.
Tutor Delivery & Academic Quality
- Monitor live and recorded online tutor sessions to ensure quality delivery and curriculum alignment.
- Provide regular feedback, coaching, and academic guidance to tutors.
- Ensure adherence to teaching standards and performance benchmarks.
Online Class Operations
- Manage end-to-end online class operations including scheduling, rescheduling, attendance tracking, and session continuity.
- Ensure smooth delivery of live online classes with minimal technical or operational disruptions.
- Coordinate with internal teams to resolve platform, scheduling, or tutor-related issues.
Skills & Requirements
- Strong experience managing online tutoring or academic operations
- Excellent communication and parent-facing skills
- Proven people management and leadership experience
- Data-driven mindset with focus on student results
- Ability to manage multiple stakeholders and handle escalations
Click on Apply to know more.