Flipkart
Website:
flipkart.com
Job details:
KEY RESPONSIBILITIES :
1. Process Management & Optimization
• Identify and document procurement best practices and workflows within assigned categories
• Drive continuous improvement initiatives — eliminate inefficiencies, simplify workflows, standardize documentation across processes
• Develop, maintain, and update process templates, playbooks, and standard operating procedures (SOPs)
• Collaborate with stakeholders to cascade procurement policies and ensure compliance across the function
2. Technology Implementation & Systems Support
• Support the evaluation, implementation, and optimization of procurement systems and tools (e.g., CLM, P2P, vendor portals, procurement platforms)
• Define functional requirements and process controls to be embedded in system implementations
• Coordinate user testing, training delivery, and adoption of new procurement technologies
• Provide system support and troubleshooting guidance to end users; log and escalate critical issues
3. Reporting, Analytics & Data Management
• Develop and maintain procurement dashboards and KPI reports (spend analytics, supplier performance, cycle-time metrics, savings tracking)
• Conduct data analysis to identify trends, risks, and opportunities in procurement spend and supplier performance
• Prepare periodic reports for leadership (category performance, cost savings, strategic initiatives)
• Ensure data integrity and accuracy of procurement metrics and reports
4. Policy Cascading & Compliance Support
• Develop and cascade procurement policies and procedures for consistency and compliance
• Conduct regular audits and assessments to ensure adherence to established policies and procedures
• Deliver training programs for internal teams on procurement policies, processes, and system usage
• Support continuous compliance monitoring and provide guidance on policy interpretation to stakeholders
5. Transformation Projects & Continuous Improvement
• Lead or contribute to transformational procurement initiatives and technology projects
• Manage project scope, timeline, and budget; deliver outcomes on time and within budget
• Coordinate across multiple internal stakeholders (Category Managers, Ops teams, IT, Finance, Legal, Compliance)
6. Stakeholder Engagement & Cross-Functional Support
• Work closely with Category Managers, Procurement Operations, and Business Units to identify and support sourcing and operational needs
• Engage with Legal, InfoSec, Compliance, and Finance on policy and process governance
• Participate in forums, reviews, and governance bodies to contribute to procurement excellence
REQUIRED QUALIFICATIONS
• Bachelor's degree(B.E preferably)
• 5-8 years of procurement operations, CoE, process improvement, or supply chain experience in a fast-paced environment
• Demonstrated experience with procurement process design, standardization, and operational excellence initiatives
• Proven experience in implementing procurement systems, tools (CLM, P2P, vendor portals), or ERP solutions
• Strong knowledge of procurement policies, governance frameworks, and compliance best practices
• Excellent communication, presentation, and stakeholder management skills across multiple organizational levels
• Strong analytical and problem-solving capabilities; comfort with data, metrics, and reporting tools
• Ability to manage multiple projects, drive change management, and lead continuous improvement initiatives
PREFERRED QUALIFICATIONS
• MBA or professional certification in Supply Chain Management (APICS, ASCM) or Project Management
(PMP, CAPM)
• Direct experience building or scaling procurement centres of excellence, shared service organizations, or
transformation offices
• Hands-on experience with high-volume, multi-category procurement environments (e-commerce, tech, or
enterprise scale)
• Experience with Robotic Process Automation (RPA), AI agents, or procurement automation platforms
• Knowledge of compliance frameworks (SOC 2, ISO standards, DPDP Act, RBI regulations) relevant to
regulated entities
• Experience managing large-scale system implementations or technology transformations
CORE COMPETENCIES
• Strategic Thinking: Ability to align sourcing and operational strategies with business objectives
• Process Excellence: Drive continuous improvement and standardization of procurement workflows
• Negotiation & Influence: Ability to negotiate commercially and influence stakeholders with different
perspectives
• Project Management: Deliver initiatives on time, within scope, and within budget
• Technical Acumen: Comfort with systems, tools, and data; ability to learn and adopt new technologies
• Change Management: Drive adoption of new processes and tools through clear communication and training
• Collaboration: Work effectively across functions (Finance, Legal, IT, Compliance, Business Units)
• Analytical Mindset: Data-driven decision making with comfort in quantitative and qualitative analysis
WORKING ENVIRONMENT
• Fast-paced, dynamic environment with multiple priorities and cross-functional dependencies
• Flexible working hours; occasional need to work beyond standard hours during critical phases of projects or
negotiations
• Occasional travel required for vendor meetings, site visits, or business reviews.
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