Seventh Contact Hiring Solutions
Website:
seventhcontact.com
Job details:
Essential Duties and Responsibilities:
The day-to-day responsibilities for an assistant marketing engineer in the aftermarket department are as follows:
- Offer expert advice and support to external Sales Representatives,facilitating their success in the field.
- Conduct detailed reviews of Bill of Materials (BOM), manufacturing drawings, and part specification documents to determine the correct replacement components needed for projects.
- Analyze customer requests for quotes, and prepare and disseminate accurate quotations to representatives, end-users, and intercompany customers for spare parts.
- Verify that customer-ordered parts meet the application's requirements to ensure compatibility and performance.
- Process customer purchase orders by reviewing, approving, and entering them into the Pilot order management system.
- Regular tracking of order production status in the Pilot order management system to ensure that orders are delivered on time.
- Update the handled quotes/orders in the databases and generate a weekly report for facilitating project management.
- Produce and dispatch order confirmations to customers, maintaining clear and professional communication.
- Engage with Sales Representatives to guarantee seamless operations from order finalization to the shipment of products.
- Handle change orders within the order management system, coordinating with operations and production engineering teams to implement required modifications.
- Oversee the development and maintenance of parts list databases to ensure accuracy and efficiency.
- Continuously assess market feedback to update and maintain a competitive product catalog.
- Conduct on-site customer visits when necessary, obtaining field measurements for component replication and equipment specification.
- Facilitate collaboration with global Companysales, marketing, product development, and operations teams to align strategies and initiatives.
- Investigate parts warranty issues in conjunction with the Quality Control team, customers, and representatives, executing quality assurance reviews within the Quality Management System (QMS).
- Identify and document non-conformity incidents, submitting comprehensive reports within the QMS to uphold quality standards and compliance.
- Establish and adjust base gross margin values for different product categories, tracking sales to safeguard margin targets.
- Contribute to the formulation and achievement of departmental success targets.
- Continuously evaluate existing procedures and practices to enhance efficiency and achieve cost reductions.
- Generate and distribute key marketing and strategic communications, including Replacement Sales Flashes.
- Represent the company at industry events, engaging in frontline sales activities.
- Actively engage in relevant industry events as necessitated by the company’s interests.
- Promote and uphold stringent safety protocols within the workplace.
- Persistently pursue cost containment and reduction strategies.
- Foster a constructive and optimistic work environment, contributing to team morale and productivity.
- Give product and company overview presentations when required.
- Host Representatives, Customers, and Guests at Company’s manufacturing facilities as requested.
- Provide back-up coverage for Marketing Engineer during absence to ensure prompt customer support.
- Offer support and advice to external Sales Representatives and aid with order entry and product selection using Company's Spectrum software.
- Review technical specifications from customers and optimize equipment layouts for projects, ensuring adherence to Company guidelines and full performance to required thermal capacity.
- Analyze customer product selections and suggest alternative models to enhance layout, energy efficiency, pricing, and compliance with local standards.
- Provide product and technical training, as well as Spectrum software training to assigned Representatives
- Review, approve, and ensure all supporting order documentation is collected and uploaded to Company's Pilot order management system.
- Approve submittal documentation for accuracy, manage change orders, and alert operations and production engineering of required changes.
- Tracking order fulfillment and alerting logistics department for timely shipment.
- Execute additional responsibilities and undertake projects aligned with the company’s ethos, as directed by Management.
Education and/or Work Experience Requirements:
To excel as an Assistant Marketing Engineer, a combination of technical savvy, real-world experience, and interpersonal skills is essential. An engineering degree lays the technical groundwork, while experience in customer-centric roles enhances understanding of market dynamics. Key abilities include attention to detail, effective communication, leadership, and time management, enabling efficient problem-solving and project execution. Proficiency in English and the flexibility to travel are also vital for engaging with a global clientele. These skills are central to fostering innovation, driving sales, and securing the company's competitive edge. Therefore, a Marketing Engineer at Company must possess the following qualifications, skills and attributes:
- Educational Background: Possession of a university degree in an engineering discipline, such as HVAC, Mechanical Engineering, Power Engineering, or Environmental Engineering, is mandatory.
- Professional Experience: Preference will be given to candidates with experience in mechanical work, equipment sales, or roles that involve direct interaction with customers.
- Detail Orientation: Candidates must exhibit a meticulous approach to their work, demonstrating a keen attention to detail.
- Communication and Coordination Skills: Exceptional skills in coordination and communication are essential, enabling effective collaboration and information exchange.
- Leadership and Interpersonal Skills: Strong leadership qualities combined with excellent interpersonal skills are required to effectively manage and interact with diverse teams.
- Time Management: Proficiency in managing one's time efficiently is crucial, ensuring tasks and projects are completed within designated timelines.
- Multitasking and Responsiveness: The ability to manage multiple requests simultaneously and respond promptly is required.
- Problem-Solving Skills: Possess independent thinking and problem-solving skills. Candidates must be able to engage in quick, technical problem-solving to address challenges effectively.
- Language Proficiency: Excellent command of the English language, both in written and oral form, is necessary.
- Travel Flexibility: The willingness and ability to travel both domestically and internationally are essential for this role. Candidates must also possess a passport and ability to obtain international visas
- Presentation Skills: The capability to construct and deliver technical product presentations in proficient English.
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