Howell Protection Systems India Pvt. Ltd.
Website:
howell.in
Job details:
Job Description:
Howell is looking for a mid-level, motivated, and sales-oriented professional who has extensive experience in after-sales service business, specifically AMC/CMC sales in Security, Fire, Safety, Networking, and Building Automation systems.
The ideal candidate should have hands-on experience in developing and managing AMC business, cultivating long-term client relationships, driving service revenue, and preparing techno-commercial proposals for existing and new customers across corporate, hospitality, and commercial segments.
Key Responsibilitie
- s:Develop and cultivate effective business relationships with existing clients to promote AMC/CMC and after-sales service offerings aligned with customer requirements and company objective
- s.Identify and convert installed base (existing projects) into long-term maintenance contracts (AMC/CMC
- ).Visit customers regularly to understand service requirements, ensure customer satisfaction, and identify upselling opportunitie
- s.Target key decision-makers within client organizations and maintain strong relationships to ensure contract renewals and service business growt
- h.Prepare and present techno-commercial proposals for AMC, repair, and value-added service
- s.Monitor service contract pipeline, renewal schedules, and market conditions; provide regular updates on performance and executio
- n.Coordinate with internal service/operations teams to ensure smooth execution, proper scope definition, and adherence to service standard
- s.Maintain thorough knowledge of Security, Fire Alarm, IBMS, CCTV, Access Control, and Networking systems to effectively position service offering
- s.Interact with end users, facility teams, and consultants to understand system performance gaps and propose appropriate service solution
- s.Focus on achieving monthly and quarterly service sales targets and develop strategies to improve service revenue and client retentio
n
.
Desired Profile of the Candid
- ate:Graduate (B.Sc / Diploma / B.E / B.Tech in Electronics / Electrical / E&C / IT); MBA in Marketing prefer
- red.Minimum 5+ years of experience in ELV industry with a strong focus on AMC/Service Sa
- les.Prior experience in handling AMC contracts for CCTV, Fire Alarm, Access Control, IBMS, or Networking systems is essent
- ial.Candidates with existing client relationships in corporate, hospitality, healthcare, or commercial segments will have an advant
- age.Strong communication skills with good command over English and Hi
- ndi.Techno-commercial understanding of ELV systems and service lifecy
- cle.Ability to identify customer needs, effectively propose solutions, and position Howell as a preferred service part
- ner.Proven track record in AMC sales, contract renewals, and service revenue generat
- ion.Strong negotiation, client handling, and closing ski
- lls.Ability to work independently and travel across North India as required.
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