Assistant Manager - Quality

Nexdigm

Location: Pune Division, Maharashtra, India
Job type: Full-time

Required skills

Six Sigma
change management
compliance
information security
interpersonal skills
project management
Root Cause Analysis

About the role

Nexdigm

Website: nexdigm.com
Job details:

Click here to know - 'Who we are?'

Job Title: Assistant/Deputy
Manager

Location:
Pune

Experience: 5
– 8 yrs

Educational
Qualification: 5–8 years of progressive experience in quality assurance,
quality control, or related roles, with at least 2 years in a supervisory or
team lead capacity. Demonstrated experience in implementing and maintaining
quality management systems and leading audits.Bachelor’s
degree in engineering, science, quality management, or a related field. Professional
certification in quality (such as ASQ Certified Quality Engineer, Six Sigma
Green Belt/Black Belt, and/or ISO 9001 Lead Auditor) is highly desirable.

Work Mode: Hybrid

About the
department:

The roots of our
organization lie in its culture where Quality has been the
steppingstone for moving towards the Next Paradigm (Nexdigm).

Our USP lies in keeping
things simple.

A sound approach is
adopted with the right metrics for monitoring performance and trigger
improvements based on simple Plan Do Check Act
rule.

While the world is
talking about Quality 4.0 now, we have adopted Digitalization way back
in 2020 and since then

Quality has evolved from
mere Quality Control to Quality 4.0. Our USP helped us in bridging the gap
between Process, People, Technology, Organization mindset
and behaviors through Quality. Quality has always been the enabler
in setting the tone of excellence in the organization.

We are pioneers in
establishing an integrated Business Excellence framework, perhaps the
only one in the industry of our nature. Our approach helped us in achieving all
three ISO certifications for Quality Management System (ISO 9001:2015),
Information Security Management System (ISO/IEC 27001: 2022) and Personal
Information Management System (ISO/IEC 27701:2019), well ahead of time. Proud
to call it out again as the USP.

Customer focus, Continual
Improvement and People are our three credos. We firmly believe in
building quality at design, at every phase of the project which calls
for Exploring, Engaging and Experiencing an enriching learning
while you have fun.

Come, be part of the Quality
Journey at Nexdigm.

What’s in it for you?

You will play a vital
role in contributing to the organization’s excellence journey. You will learn
how simple is beautiful, how to lead with Influence using your biggest asset –
your passion and commitment for Quality. You will get an opportunity to be
the change agent – a Quality Champion, a role model who you always
aspired to be. You would promote quality, strengthen quality culture,
lead transformation, enable continuous improvement and facilitate operational
excellence –
to bring out the best in quality, for the organization and for yourself to stay
future ready.

Role Description

Responsible for
supporting the Quality Manager in administering the organization’s quality
program. This role involves supervising quality teams, coordinating quality
improvement initiatives, ensuring compliance with internal and external
standards, and acting as a liaison between quality and other departments. The
Assistant/Deputy Manager also plays a key role in training, coaching, and
developing junior quality staff, and may deputize for the Quality Manager as
needed.

Key Result Areas:

Quality Program
Administration:
Oversee the
implementation and maintenance of the quality management system (QMS) within
assigned areas.

Team Supervision:
Lead and mentor quality
professionals and technicians, ensuring effective execution of quality
processes and procedures.

Audit Management:

Plan, coordinate, and
participate in internal and external audits; ensure timely closure of audit
findings.

Data Analysis &
Reporting:

Analyze quality data,
identify trends, and prepare reports for management; recommend and implement
corrective actions.

Process Excellence:

Lead or participate in
continuous improvement projects, utilizing quality tools and methodologies to
drive process optimization internally.

Business Excellence:

Lead and contribute in client
facing assignments in role of Quality consultant.

Support Quality
digitalization initiatives in using AI as an enabler to improve effectiveness
of QMS.

Compliance &
Documentation:

Ensure compliance with
relevant standards (e.g., ISO 9001) and maintain accurate quality documentation
and records.

Customer Quality:

Support quality
management and address customer quality issues, including complaint resolution
and root cause analysis.

Training &
Development:

Conduct or coordinate
training sessions for quality staff and promote quality awareness across the
organization.

Required
Competencies, Skills, and Experience

Hard
Skills:

In-depth
knowledge of quality management principles, standards, and methodologies (e.g.,
ISO 9001, Six Sigma, Lean).

Proficiency
in quality tools such as root cause analysis, FMEA, control plans, and
statistical process control.

Strong
data analysis and reporting skills, including the use of spreadsheets and
quality management software.

Experience
with audit planning, execution, and follow-up.

Exposure
to Information Security and Data Privacy would be an added advantage.

Soft
Skills:

Passion
for Quality.

Intrinsic
motivation to lead with influence without authority

Strong
leadership and team management abilities.

Excellent
communication and interpersonal skills, able to interact effectively with all
levels of the organization.

Critical
thinking, problem-solving, and decision-making skills.

Ability
to coach, mentor, and develop junior staff.

Change
management and conflict resolution skills.

Mixed
Skills:

Project
management skills, including planning, organizing, and prioritizing tasks.

Customer
focus and ability to manage vendor and client quality issues.

Ability
to drive and sustain continuous improvement initiatives.

Hiring Process:

Your interaction with us will include, but not be limited to,

Technical / HR Interviews

Assessment

Click on Apply to know more.

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Assistant Manager - Quality

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