Blue Dart
Website:
bluedart.com
Job details:
Qualification: Minimum Graduate.
Experience: 6-8 years’ experience from W/H .
Key Role & Responsibilities:
- Supervise daily delivery activities for Surface operations at the PUD with the aim of ensuring timely, safe and profitable delivery of shipments to customers
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) for all Delivery related activities
- Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Handle all exception cases at the PUD/DC and communicate the same to Hubs, Origins and Customer Services for resolution.
- Ensure safe handling of all shipments and report any damaged cases to the origin/ hub.
- Ensure that all regulatory paperwork (octroi, sales tax, etc.) is accurate and complete; Coordinate with origin/customer in case of incomplete paperwork.
- Coordinate with Fleet Team at the PUD/ DC to ensure availability of sufficient vehicles for Deliveries.
- Supervise the vehicle placement at bays and monitor the carting/ loading process
- Ensure timely update of POD/DC’s into the online system.
- Monitor performance of Delivery Staff and ensure conduct of trainings for them, in line with the training programmes designed centrally.
Qualification: Minimum Graduate.
Experience: 6-8 years’ experience from Service Centre background.
Key Role & Responsibilities:
- Supervise daily delivery activities for Surface operations at the PUD with the aim of ensuring timely, safe and profitable delivery of shipments to customers
- Ensure adherence to the operational workflows and standard operating procedures (SOPs) for all Delivery related activities
- Check pre-alerts to track daily loads at the service centers and plan delivery schedules accordingly
- Conduct daily staff briefings, including communication regarding any operational changes, route changes etc
- Handle all exception cases at the PUD/DC and communicate the same to Hubs, Origins and Customer Services for resolution
- Ensure safe handling of all shipments and report any damaged cases to the origin/ hub
- Ensure that all regulatory paperwork (octroi, sales tax, etc.) is accurate and complete; Coordinate with origin/customer in case of incomplete paperwork
- Coordinate with Fleet Team at the PUD/ DC to ensure availability of sufficient vehicles for Deliveries
- Supervise the vehicle placement at bays and monitor the carting/ loading process
- Ensure timely update of POD/DC’s into the online system
- Monitor performance of Delivery Staff and ensure conduct of trainings for them, in line with the training programmes designed centrally
Click on Apply to know more.