MAYFAIR Hotels & Resorts
Website:
mayfairhotels.com
Job details:
Position Summary
The Assistant Manager – Employee Engagement is responsible for supporting initiatives that enhance employee satisfaction, motivation, and retention within the hotel. This role drives engagement programs, internal communication, recognition activities, and cultural initiatives to foster a positive work environment aligned with the hotel’s brand values and service standards.
Key Responsibilities
Employee Engagement & Culture
- Develop and implement employee engagement strategies aligned with hotel objectives.
- Organize team-building activities, cultural events, celebrations, and staff gatherings.
- Promote the hotel’s mission, vision, and values across departments.
- Foster a positive and inclusive workplace culture.
Recognition & Reward Programs
- Coordinate employee recognition programs.
- Manage staff appreciation initiatives.
- Track participation and effectiveness of recognition programs.
Employee Feedback & Relations
- Conduct employee engagement surveys and analyze results.
- Assist in developing action plans based on feedback.
- Address employee concerns in coordination with HR leadership.
- Support grievance handling and conflict resolution processes.
CSR & Wellness Initiatives
- Support to corporate social responsibility (CSR) activities.
- Promote employee wellness programs (health camps, fitness challenges, mental wellness sessions).
Administration & Reporting
- Maintain records of engagement activities and participation.
- Prepare monthly engagement reports and metrics.
- Manage allocated budgets for engagement programs
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