AUM Capital
Website:
aumcap.com
Job details:
Company Description
AUM Capital, a premier financial brand, is seeking to add an accomplished and motivated individual in our team as an Institutional Research Analyst, to its rapidly growing Wealth Management Business.
AUM is the largest distributor of Mutual Fund products in Eastern India, with pan- India presence in more than 10 locations. Managing assets of more than 11,000 Crs, we cater to Large Corporate treasuries, Financial Institutions, Provident Funds, Endowments and HNI/UHNIs across the country. For more information on us, please visit www.aumcap.com
Role Overview
Responsible for managing client communication through telecalling, driving engagement, supporting business teams, and ensuring effective communication of products, services, and updates.
Key Responsibilities
- Conduct outbound calls to clients, partners, and prospects for engagement and follow-ups.
- Communicate company offerings, updates, and campaigns effectively.
- Generate leads and support business development initiatives.
- Maintain strong client relationships through regular interaction.
- Coordinate with internal teams for query resolution and service support.
- Maintain accurate call records, feedback, and MIS reports.
- Ensure high-quality communication standards and client experience.
- Support campaigns, events, and outreach activities via calling.
Key Results Area
- Call productivity and engagement levels
- Lead generation and conversion support
- Client satisfaction and responsiveness
- Accuracy in MIS and reporting
Qualifications & Experience
- Graduate in any discipline
- 2–5 years of experience in telecalling / client servicing / inside sales
- Strong communication and persuasion skills
- Comfortable with calling targets and CRM/MIS tracking
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