- Location
- Gurgaon, Haryana, India
- Job type
- Full-time
Required skills
- adaptability
- content development
About the role
IndiGo (InterGlobe Aviation Ltd)
Website:
goindigo.in
Job details:
Position Overview
Job Description – Communications Trainer
- Design and deliver effective communication and language-focused behavioural skills training
- Strengthen spoken and written workplace communication through structured teaching and coaching
- Create engaging learning experiences across classroom, virtual, and digital formats
- Support organisational goals through aligned L&D and OD initiatives
- Operate effectively in a fast-paced environment requiring flexibility and responsiveness
Key Responsibility Areas (KRAs)
Language & Communication Training Delivery
- Design and deliver communication and language skills training with clear learning outcomes
- Teach spoken English and workplace communication using structured, adult-learning methodologies
- Facilitate sessions focused on clarity, pronunciation, tone, confidence, and comprehension
- Deliver targeted language coaching based on observed performance gaps
- Reinforce organisational communication standards through training and coaching
Training Design & Content Development
- Develop learning content across formats:
- Trainer-led presentations and facilitator guides
- Language practice activities, role plays, and simulations
- Digital modules, toolkits, and learner reference material
- Ensure language accuracy, progression, and learner-appropriate difficulty in all content
- Adapt material based on learner profiles, feedback, and operational needs
Coaching, Quality & Performance Support
- Conduct communication and language observations from a training perspective
- Translate feedback and performance inputs into actionable coaching plans
- Provide corrective and developmental language coaching for individuals and groups
- Maintain training documentation and learning references
Stakeholder & Learning Community Engagement
- Partner with internal stakeholders to align communication training with business needs
- Build and support learning communities focused on continuous language improvement
- Support onboarding of new team members into communication expectations
- Ensure consistent reinforcement of key communication behaviours
Learning Effectiveness & Continuous Improvement
- Evaluate training effectiveness using feedback and performance indicators
- Recommend improvements to teaching approaches, content, and delivery
- Contribute to broader L&D and OD initiatives where communication capability is critical
- Support periodic reviews and updates to communication-related learning material
Please Note
- This role operates in a dynamic and time-sensitive environment
- Flexibility and availability may be required to support urgent training or coaching needs
- Trainers are expected to manage multiple priorities while maintaining quality standards
Requirements
- 2–4 years of experience in communication training, language facilitation, or English skills delivery
- Demonstrable ability to teach spoken English and workplace communication effectively
- Strong understanding of adult learning principles and behavioural skills training
- Proficiency in learning and collaboration tools (LMS, presentation tools, engagement platforms, spreadsheets)
- Ability to manage multiple initiatives and meet tight timelines
- Strong facilitation, articulation, and stakeholder engagement skills
- Master’s degree in management, education, communication, or a related field
Desirable
- Formal qualification in English Language Teaching, Education, Communication, Linguistics, or related fields (e.g., ELT, TESOL, TEFL, CELTA, or equivalent experience)
- Experience teaching communication or language skills in service-oriented environments
- Exposure to assessment, feedback, or coaching in communication-intensive roles
- High attention to detail, adaptability, and strong collaboration skills
Click on Apply to know more.
This page is fully interactive when JavaScript is enabled. Please enable JavaScript to apply or browse related roles.