Website:
Job details:
Client Relationship Management:
• Build and maintain strong relationships with clients, acting as the primary point
of contact.
• Understand clients' business objectives, target audience, and marketing goals.
• Proactively identify and address client needs and concerns.
• Identify opportunities for upselling and cross-selling within existing client
accounts.
• Contribute to new business development initiatives.
• Develop and present proposals to potential clients.
• Resolve client issues and complaints in a timely and effective manner.
Project Management:
• Oversee the entire project lifecycle, from initial briefing to final delivery.
• Develop detailed project plans, deck, timelines, creative checklist,
presentations and budgets.
• Brainstorming on the concept and design of the event by keeping client’s
requirements in head.
• Assign tasks to team members and monitor progress.
• Ensure timely delivery of high-quality deliverables.
• Giving presentations to the clients.
• Manage project budgets and track expenses.
Team Management:
• Lead and mentor a team of executives.
• Foster a collaborative and positive team environment.
• Provide guidance and support to team members.
• Conduct performance reviews and provide feedback.
Reporting and Analysis:
• Prepare regular reports on project progress, client satisfaction, and event
performance.
• Use data-driven insights to optimize future events.
Qualifications and Skills:
• Bachelor's degree.
• 3+ years of experience in client servicing, preferably in an event agency.
• Strong understanding of events industry.
• Excellent communication and interpersonal skills.
• Strong project management and organizational skills.
• Ability to multitask and prioritize effectively.
• Strong attention to detail.
• Proficiency in Microsoft Office Suite.
• A passion for events and a desire to stay up to date with industry trends.
• Open to travel.
Click on Apply to know more.