- Location
- Noida, Uttar Pradesh, India
- Job type
- Full-time
About the role
EXL
Website:
exlservice.com
Job details:
- Manage teams and ensure quality and productivity targets are met
- Motivate team members and control attrition.
- Identify and / or drive process improvement initiatives.
- Provide coaching and feedback to team members to enable them to improve their performance.
- Assist new hires such that they are productive on the floor in the shortest possible time frame.
- Handle escalations.
- Provide inputs on process and system to the team members.
Click on Apply to know more.
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