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Company Description Axis Bank Limited (Thru Seven-S Banking.) is a banking company operating from Saptarshi Co-Op Housing Society Limited in Anand Nagar, Dombivli (East), Mumbai, Maharashtra, India. The organization is part of the broader Axis Bank network, offering a range of retail and customer-focused banking services. It serves local communities with accessible financial products and emphasizes reliable, in-person service. The company provides a structured environment for professional development in banking operations and customer relationship management. Team members can gain exposure to core banking processes and branch-level responsibilities.
Role Description The Assistant Manager role is a full-time, on-site position based in Mathura. The role involves overseeing daily branch operations, supporting customer service activities, and ensuring smooth processing of banking transactions. The Assistant Manager will help manage customer accounts, handle queries, and assist with the implementation of banking policies and procedures. Responsibilities include coordinating with team members, ensuring compliance with internal controls, and supporting sales efforts for banking products and services. The role also requires maintaining accurate documentation, preparing basic reports, and contributing to a professional and efficient branch environment.
Qualifications
- Strong customer service and relationship management skills, with the ability to handle inquiries and resolve issues in a professional manner.
- Basic knowledge of banking operations, branch processes, and financial products such as savings accounts, loans, and deposits.
- Proficiency in documentation, record-keeping, and use of banking or office software for day-to-day transactions and reporting.
- Solid communication and interpersonal skills, with the ability to work effectively in a team and interact with diverse customers.
- Attention to detail, numerical aptitude, and a structured approach to problem-solving and task execution.
- Ability to work on-site in Mathura, manage time effectively, and adapt to a dynamic branch environment.
- Bachelor’s degree in commerce, finance, business administration, or a related field is preferred.
- Prior experience in banking, financial services, or customer-facing roles will be an advantage.
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