Veranda HigherEd
Website:
verandahighered.com
Job details:
Company Description Veranda HigherEd partners with leading universities and industry experts to deliver executive education in Management, Technology, Leadership, Marketing, and related domains. Its programs are designed to align with learners’ schedules, ambitions, and pace, making high-quality education accessible to working professionals. The learning experience is hands-on, outcome-focused, and guided by practitioners with real-world expertise. Veranda HigherEd emphasizes practical, personal, and purposeful learning that supports both career advancement and personal growth. The organization is expanding its team to strengthen learner support and admissions operations.
Role Description The Assistant Manager Admission Counsellor role is a full-time, on-site position based in Gurugram. The role involves guiding prospective learners through the admissions process, including responding to inquiries, conducting counselling sessions, and explaining program features, eligibility, and outcomes. The Assistant Manager Admission Counsellor will manage leads, follow up with applicants, and support them in completing application and enrollment formalities. This role includes coordinating with academic and operations teams to ensure a smooth admission experience, maintaining accurate records in CRM or admissions systems, and preparing regular reports on conversion and enrolment metrics. The position also requires participating in outreach initiatives, information sessions, and other activities that enhance applicant engagement and program awareness.
Qualifications
- Candidates should possess strong counselling and communication skills, including the ability to explain complex information clearly and build trust with prospective learners.
- Candidates should possess skills in sales and conversion-oriented activities, such as lead follow-up, objection handling, and guiding applicants toward enrollment decisions.
- Candidates should possess organizational and administrative skills, including experience with CRM tools, data entry, report preparation, and managing admissions documentation.
- Candidates should possess customer service and relationship management skills, with a focus on responsiveness, professionalism, and maintaining long-term learner relationships.
- Candidates should possess collaboration and teamwork skills, with the ability to coordinate effectively with academic, marketing, and operations teams.
- Relevant qualifications include a bachelor’s degree (preferably in Education, Management, Marketing, or a related field) and prior experience in admissions, counselling, or education services.
- Additional beneficial qualifications include familiarity with executive education or higher education programs, comfort working in a fast-paced environment, and proficiency in English and Hindi.
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