Omnex Inc
Website:
omnex.com
Job details:
Key Responsibilities
Designation : Assistant Amager Admin & Operations
Experience : 4 - 6 Years
Industry : Automotive & Manufacturing
Training Operations
- Manage end-to-end corporate training operations and schedules.
- Coordinate trainers, client communication, logistics, and training calendars.
- Facilitate pre-training discussions and share training materials.
- Monitor training delivery, resolve operational issues, and ensure successful program execution.
- Coordinate certifications, participant communications, and post-training activities.
Key Account Management
- Manage assigned key client accounts and build long-term relationships.
- Understand customer training plans and prepare periodic training calendars.
- Prepare commercial proposals, quotations, reports, and invoices.
- Coordinate scheduling, resource allocation, documentation, and service delivery.
- Track purchase orders, collections, customer feedback, and ensure SLA compliance.
- Conduct customer review meetings and resolve escalations to maintain high customer satisfaction.
Project Operations
- Coordinate consulting and certification projects from planning to completion.
- Schedule consultants, track project milestones, and maintain project dashboards.
- Organize review meetings and provide regular project status updates.
- Ensure timely delivery, invoicing, and payment follow-ups.
Business Operations
- Develop and maintain SOPs and operational processes.
- Monitor KPIs, conduct operational reviews, and drive process improvements.
- Support business continuity and ensure efficient day-to-day operations.
Reporting & Knowledge Management
- Prepare operational dashboards, MIS reports, and management presentations.
- Maintain project documentation, trackers, and knowledge repositories.
- Coordinate management review meetings and monitor action items.
HR & Administration
- Support operational administration, biometric reporting, and compliance documentation. Support IC (POSH).
- Coordinate travel arrangements and administrative activities as required.
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