Deloitte
Website:
deloitte.com
Job details:
Summary
Position Summary
Assistant Manager – IT Asset Management, CXO (CL4)
The focus of IT asset management is 3C - Controls, Compliance and Customer service. If you are detail oriented, enjoy challenges in finding ways to simplify processes to bring efficiency without compromising on 3Cs, are ready to learn and apply your understanding to be better, thrive in operations and enjoy collaborating across functions to get the job done, you are the candidate we are looking for to be part of US India IT Asset Management team within Deloitte’s Customer Experience Organization (CXO)
Workyou’ll do
Assist and perform various Information Technology Asset Management (ITAM) processes, including the processing of computer orders, evaluating technology requests for escalation, procurement, processing request for payments, reporting, shipping and receiving.Prepares preliminary data for ITAM reports for review by Regional Asset Manager. Coordinates with the ITAM team on day-to-day tasks must possess a good working knowledge of ITAM processes, the Leased Asset Management database (LAM), and the ability to provide daily status reports. This position must be able to prioritize tasks and work with some supervision and may serve as a back-up to the Lead or Senior Regional Asset Manager and interacts with technology support team and client service teams at all levels.
Responsibilities
- Assist with asset management duties including processing of computer orders and requests for payments. Acts as back-up for lead and senior Regional Asset Manager and monitors asset management systems.
- Must have a very good working knowledge of asset management processes. Prepares various Asset Management related reports. Provides appropriate data for each report and to help with analysis of trends.
- Prepare purchase orders for laptop repairs. This includes reviewing price quotes received from vendors, creating Purchase Orders, and submitting invoices for payment. Works with vendor to assist with research to resolve delays on repairs or payments for repairs to be completed.
- Assist with the preparation of inventory reports for management review. This includes Regional Stock levels, Laptop Utilization, and Inventory Status Reports. Coordinates with CXO Support leads to any discrepancies that need to be addressed and escalates to the Lead or Senior Regional Asset Manager. Coordinates with internal client of any pending assets needing to be returned.
- Prepare laptop purchase orders using the in-house ordering system and submit orders directly to suppliers.Works with vendors and carriers to assist with research to resolve shortages and missed or late delivery problems. Responds to requests from clients for order status, processes order changes and cancellations.
- Assist with the reconciliation of employee separation reports and work with Regional Asset Manager and Talent to recover laptops from separating employees. This includes monitoring email mailboxes of Separation inquiries, monitoring of separations tracker and escalate issues to lead or Senior Regional Asset Manager, and creation of shipping labels.
- Assist with the preparation of purchasing reports for management review. Monitors shipments and accuracy of orders and reconciles to purchase orders. Conducts research on orders, provides status to management, and works with vendors to reconcile purchase orders.
- Assist with the evaluation of client requests and escalates with the regional asset manager to determine if additional approvals are required if appropriate.Corresponds with internal clients at all levels and coordinates shipment of items to internal/external locations as requested by clients. Updates asset inventory status and location in the national asset management repository. Monitors and checks asset reports regarding shipping of firm assets and assignment compliance.
- Works with lead and senior regional asset manager to ensure equipment availability for new hires program. Assist the lead with providing forecasting and planning for future sessions.
- Assist with the preparation of disposition of assets from other regions in order to manage and balance inventory. Responsible for tracking USI laptops in the US and coordinating the end of lease returns to vendor. Must communicate with Local Asset Coordinators, CXO Support leads/ Regional Asset Manager.
- Provide support to the Technology team as needed. Must be able to work with minimum supervision and prioritize tasks.
- Work overtime and possible weekends/holidays as required.
- Performs other job-related duties as assigned.
RequiredTechnical Skills:
- Superior customer service, communication skills and soft skills along with the ability to build rapport and strong business relationships with the user community.
- Experienced in providing team support in a fast-paced environment.
- Role requires the ability to interact with all levels in the organization including senior leadership.
- Strong Organizational & Time Management Skills.
- Experience with MS-Office products including MS Outlook, Excel, and Power BI.
- Experience with SAP/LAM.
- Ability to solve problems using Organizational, Time Management and Consultative skills
Education:
- Bachelor’s Degree in a related Asset Management Field or related field.
Experience:
- 3-5 years equivalent work experience in asset management
- Strong leadership and team management skills.
Location: Hyderabad
Shift Timing: Shift between 2:00 PM to 11:00 PM IST
The team
AtDeloitte,we’reallaboutcollaboration.Andnowhereisthismoreapparentthanamongour2,000-stronginternal services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. This enables them to focus all of their efforts on delivering the best service possible to their clients. Covering seven distinct areas; Human Resources, Clients & Industries, Finance & Legal, Practice Support Services,Quality& RiskServices,IT Services,and Workplace Services & Real Estate,together we live, breathe and deliver the Deloitte experience.
Howyou’ll Grow
AtDeloitte,we’veinvestedagreatdealtocreatearichenvironmentinwhichourprofessionalscangrow.Wewantall our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposuretoleaders,sponsors,coaches,andchallengingassignments—tohelpacceleratetheircareersalongtheway. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team- based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices isan extension ofthe Deloitte University (DU)in Westlake,Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India
Benefits
AtDeloitte,weknowthatgreatpeoplemakeagreatorganization.Wevalueourpeopleandofferemployeesabroad range of benefits. Learn more about what working at Deloitte can mean for you.
Deloitte’s culture
Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy,centered,confident,andaware.Weofferwell-beingprogramsandare continuouslylookingfornewwaysto maintainaculturethatisinclusive,invitesauthenticity,leveragesourdiversity,andwhereourpeopleexcelandlead healthy, happy lives. Learn more about Life at Deloitte.
Corporate citizenship
Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationshipswithourclients,ourpeopleandourcommunities.Webelievethatbusinesshasthepowertoinspireand transform.We focus on education,giving,skill-basedvolunteerism,and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Our people and culture
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients’ most complex challenges. This makes Deloitte one of the most rewarding places to work.
Professional development
At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
Benefits To Help You Thrive
At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
Recruiting tips
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Requisition code: 327526
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