Hi Tours
Website:
hi.tours
Job details:
About the role
You’ll work directly with the senior leadership of Hi Tours Group — a group of three specialized travel brands (Hi DMC, Hi Tours, and Hi Offsite) with 30+ years of expertise across B2B, B2C, and corporate travel. Your job is simple to say and hard to do: make sure every day is scheduled clearly, nothing slips, and leadership’s time goes to what matters. More at hitours.group.
What you’ll do
• Own and run the calendar as your first priority — schedule every call, meeting, and appointment, resolve clashes, protect focus time, and make sure leadership always knows what’s next and why.
• Manage the inbox as a ticketing system — the other core of the role. Triage every incoming mail into a ticket, reply to or route each one, and track it through to resolution, so nothing is ever missed or left hanging.
• Keep each day running efficiently — plan the day end to end, sequence meetings sensibly, build in buffers, and handle reminders, appointments, lunches, travel, and logistics so the day simply works.
• Take minutes of every meeting and circulate clear action items afterwards, then follow up until each one is closed — so everyone knows what was decided and what’s still outstanding.
• Prepare leadership for what’s ahead — a short brief before each meeting, and the foresight to spot and handle things before they turn urgent.
• Be a reliable point of contact between leadership and internal teams, partners, and external stakeholders.
What you bring
• Up to 3 years’ experience — freshers welcome; a customer support, inside-sales, or coordination background is ideal.
• Excellent communication skills — written and verbal; you can answer a ticket or email so well it reads like leadership wrote it, and handle a call with the same polish.
• Hyper-organised and calm under a fast pace, with obsessive follow-through.
• Comfortable with tools — calendar, email, and a helpdesk / ticketing system.
• Discreet — you handle confidential information with total trust.
Nice to have
• Prior experience as an EA or supporting senior leadership / a founder’s office.
• Familiarity with ticketing tools (Zoho Desk, Freshdesk, or similar).
• Fluent in English and Hindi.
First 90 days, success looks like
• The inbox runs as clean tickets with fast, reliable response times and nothing dropped.
• A conflict-free calendar where leadership always knows what’s next and why.
• Every meeting has a brief going in and minutes with action items coming out.
Click on Apply to know more.