Senior Manager Product, Customer Experience
Ashley HomeStore
- Experience
- 4+ yrs
- Location
- Tampa, Florida, United States
- Job type
- Full-time
Required skills
- SQL
- Microsoft Excel
- Tableau
- Power BI
- Salesforce Service Cloud
- Zendesk
- Genesys
- NICE
- Avaya
- Cisco
- Jira
- Confluence
- API
About the role
Bachelor's degree in Business, Information Systems, Computer Science, Engineering or related field; 4-7 years product management or customer experience product experience; experience with CRM workflows, IVR, self-service; SQL or advanced Excel; Tableau or Power BI; Salesforce Service Cloud or Zendesk; Jira and Confluence; APIs.
About Ashley HomeStore
World's largest furniture manufacturer and retail furniture brand.
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