Atlassian Jira Service Management (JSM) Consultant

Responsibilities

• Design, develop, and deploy custom apps and integrations using Atlassian JSM.
• Collaborate with stakeholders to gather requirements and provide technical guidance on the best approaches for implementing solutions.
• Write clean, maintainable, and scalable workflow logic while adhering to best practices and implementation standards.
• Work closely with cross-functional teams including product managers, designers, and QA engineers to deliver successful outcomes.
• Stay up to date with the latest Atlassian technologies and best practices to continuously improve development processes and efficiency.
• Troubleshoot and debug issues and provide timely resolutions to ensure smooth operation of developed solutions.
• Document technical specifications, processes, and procedures to facilitate knowledge sharing and future maintenance.
  
  

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Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
• Proven experience developing workflows and integrations for Atlassian products, with a focus on Jira Service Management.
• Strong proficiency in TypeScript and experience with Node.js and React would be a benefit.
• Experience working with RESTful APIs and webhooks.
• Solid understanding of software development lifecycle and agile methodologies.
• Excellent communication skills with the ability to effectively collaborate with cross-functional teams.
• Self-motivated with a strong sense of ownership and accountability for delivering high-quality solutions.
• Atlassian Forge development experience is a strong plus.
• Experience with DevOps practices and tools is advantageous.
  
  

[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-arvato-systems-malaysia-job-atlassian-jira-service-management-jsm-consultant-0]