Flag job

Report

Hr Executive

Salary

₹4 - 6 LPA

Min Experience

1 years

Location

Noida

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Responsibilities: Learn about and maintain a solid working knowledge of how the Client Delivery Team is structured and operates (process & procedure) to effectively support contract resources at a variety of clients. Facilitate onboarding to new hires and provide an in-person or virtual orientation explaining benefits, various policies, and procedures for both Artech & the client they are supporting. Work with IT specialists to issue proper equipment to consultants prior to their first day of work. Maintain database for clients and consultants. Coordinate the resolution of consultants expense reimbursement/payroll/PTO/invoicing issues with finance, utilizing the defined process and procedures. Coordinate all consultant terminations/departures, to include notification, asset return (if applicable) and advising on back-fill opportunities. Build relationships with consultants and help in redeployment at project end. Responsible for updating applicant tracking system to note meaningful consultant communications. Responsible for managing all Artech profiles in client Vendor Management System (VMS) tools. Conduct quarterly virtual or in-person (if applicable) Happy Hours to build relationships with contractors. Create and maintain all TMS SOP documentation. Requirements: Top notch customer service skills - must be an exceptional communicator via both telephone and email. Must be a people-person who wants to speak with and assist many people daily. A problem solver with the ability to analyse an issue, identify and work with the correct resource(s) to resolve the issue and follow up to demonstrate the issue is resolved. Must be highly organized, detail oriented with the ability to gather and report/record important information in detail. Creative, innovative, ready to take challenges. Should be ok to work in night shift.

About the company

Artech is the largest Women & Minority owned IT staffing firm in the US, with US$ 800 million annual revenue run rate in 2021 and a footprint across the globe. With nearly three decades of experience, Artech empowers businesses through applied human intelligence and offers a spectrum of services that include Workforce Solutions (Contingent Staffing, Bulk/ Project Staffing, Master Vendor, RPO, Direct Hire and Payroll Transition) and Project-Based Solutions (Digital Experience, Technical Operations, Technical Development, Business Operations & Digital Platforms). Artech works with over 90 Fortune 500 clients across USA, Canada, India, and China.

Skills

customer service
communication
problem-solving
organization
detail-oriented
creativity
innovation