Project Program Manager

Security Operation Center Oversight

• Serve as the primary resource for student analysts.

• Establish and maintain SOC operating procedures, and workflows for student analysts.

• Manage student analyst scheduling and attendance.

• Ensure security monitoring, alert triage, and incident handling activities are performed in accordance with university standards.

• Serve as the escalation point for security incidents identified by student analysts.

Student Supervision and Development

• Recruit, onboard, and supervise student SOC analysts.

• Provide mentorship, coaching, and technical guidance to support student learning and professional development.

• Develop and deliver training materials, labs, and exercises related to SOC operations, tools, and processes.

• Evaluate student performance and provide feedback aligned with academic and program expectations.

IT Security Operations

• Serve as an operational extension of the University IT Security team while supporting SOC activities.

• Participate directly in university incident response, investigations, and containment activities as required.

• Coordinate incident escalation, communication, and resolution between student analysts and IT Security leadership.

• Contribute to IT Security projects and initiatives beyond the student-led SOC, as directed by IT Security leadership.

• Perform other duties assigned related to university-wide cybersecurity initiatives.

Collaboration and Institutional Engagement

• Serve as a liaison between the student-led SOC, IT Security team, academic partners, external partners, and other campus stakeholders.

• Collaborate with faculty to align SOC activities with academic programs, internships, and experiential learning.

• Collaborate with external partners to ensure SOC objectives are in alignment with both University and partner goals.

Documentation & Process Adherence

• Document work, resolutions, and device actions within the ticketing system (e.g., TeamDynamix).

• Follow and contribute to institutional standards, SOPs, and incident management documentation.

• Support continuous improvement efforts related to SOC workflows and Incident Response processes.