About the role
We are looking for individuals for Inbound Customer Service – Voice, Chat & Email – Blended Process.
Roles and responsibilities:
Handling customer queries on Web Chat, E-mails.
Educate current and potential customers with product and service information.
Maintain accurate customer records.
Identify and escalate priority issues to the Team Leader and Ops Team.
Actively participate in team meetings.
About the company
Arise Solutions is one of the Awareded Recruitment firms in the country today. We are a service providing organization comprising of expert consultants and industry specialists who offer professional advice to businesses, catering to their sourcing and infrastructure demands, round the clock. We feel proud to be working for and alongsiddfde some of the global giants, bar no industry vertical. We a ...
