Rochem Separation Systems (India) Pvt. Ltd.
Website:
rochemindia.com
Job details:
Job Description
Position title: Area Technical Manager
Department: Marine Services
Location: Works office
Full/Part-time: Full time
Organizational relationships
- Reports to: General Manager, Zonal Manager
- Supervises: Senior Engineers, Engineers, Senior Technicians and Technicians
- Functional relationship with: Production, Purchase, Stores, Finance, Defense (navy/coast guards) establishments, dockyard, ONGC, agents
Academic qualification
- Essential: Diploma in Mechanical or Electrical Engineering
- Desired: Graduate in Mechanical or Electrical Engineering
Experience
- Relevant: Minimum 5 to 6 years in a senior position.
Technical skills
Ø Mechanical / Electrical background with service, preventive maintenance, repairs background.
Soft skills
Ø People management and development
Ø Effective communication skills to be able to deal with deal with customers and external agencies
Ø Ability to deal with government institutions
Primary Responsibilities
A) New orders: Installation-commissioning
§ Responsible for contractual liabilities for
i. Installation Checks visits
ii. STW / Pre Commissioning Checks
iii. Commissioning visits on daily basis
iv. Represervations
§ To create MASTER materials DATA BANK in spreadsheet format for future reference based on
i. EXTRACT of finalized BOM of design department
ii. “store consumption report” of the project
§ To identify UNITs such as make / model serial numbers etc. wherever applicable
§ To record performance at production stage
§ Responsible for record of dispatches – OBS / TOOLS, DC etc.
§ To verify RQA ensuring accuracy
Discharge of Contractual Liabilities
§ Represervations
i. Responsible for planning schedules for represervations
§ Warranty complaints
i. Rectification – including modifications, if required
B) Back up services
§ SE visit – assessment of complaint
§ To collect operational data
§ To study log book
§ To enquire / obtain details about complaints
§ To enquire / obtain details about first occurrences
§ To conduct trial runs / test as required
§ To analyze / identify defect & recommend corrective measures / shortfalls
§ Spares supply - To accept orders from ships
§ To process the order – BOM – collection from stores / inspection / dispatch
Spares supply (regional offices) - Processing
- MRFS
- Receipts from stores
- Dispatch
- Recording
Spares supply (regional offices) – Record
- To maintain item wise record
- Conciliation with stock statement
- Cost account
- Billing
Training (staff)
- To check the lists of participants
C) Job works –
REFIT REPAIR JOBS
§ Feedback – plant status assessment & related feedback covering,
i. Defects reported against actual defects
ii. Defects not reported / observed
iii. Confirmed requirement of spares
iv. Anticipatory requirement
v. Calibrations needed
vi. Serviceability check
vii. Ships schedule
§ Quotation
i. To prepare the offers based on
a) Present status feedback
b) Previous refit record
c) File records of defect / complaints post previous refit
§ TNC / PNC
i. To prepare master list / materials tally for recording materials transactions based on quotation (and forwarding to local office )
§ Execution of work order
i. To open computerized work progress report and update periodically
ii. To comply stores procedures for receipts - inwards of materials at works
§ Spares indenting
i. To indent materials – raising BOM / MRFs
ii. To plan / coordinate sub contract / local repairs, calibrations
§ Spares receipts
i. To receive materials from stores (from works)
ii. To conduct inspection checks prior dispatch and forwarding to site
§ Dispatch
i. To document dispatches to site
§ Billing
i. To keep checks on performance post repairs
ii. To receive customer feedback
iii. To keep check on performance post completion of guarantee period
MAINTENANCE CONTRACTS
§ Finalization of contract & EXECUTION
i. Field execution
D) Administration
§ Infrastructure
i. To make provision of tools & shackles
Secondary responsibilities
A) New orders: Installation-commissioning
§ Responsible for contractual liabilities for deferred supplies – especially chemicals
§ To record / identify non-standard / fabricated components
§ To record short supplies items if any
§ Responsible for goods receipt inspection reports (clients’)
§ To rectify GRI comments (technical)
§ To intimate to concerned zonal office / agents
§ Installation checks
i. To conduct visits as per yards requirements
ii. To update data – agreed liabilities in terms of visits / mandays
§ STW / Pre Commissioning Checks
i. To conduct visits as per yards requirements
ii. To update data – agreed liabilities in terms of visits / man days
§ Commissioning
i. To conduct visits as per yards requirements
i. To claim for extra services rendered, if any on account of installation / commissioning
ii. To update PLANT FILE for warranty liability as per date of commissioning
iii. To compute installation / commissioning costs, man days / spares
§ Warranty
i. Responsible for periodic follow up visits and collection of performance data at least 2 times during warranty (in absence of any complaints)
§ Warranty complaints
ii. To issue warranty SERVICE CARD
B) Back up services
§ To receive / acknowledge field complaints
§ To open SERVICE CARD
§ Follow-up
i. Responsible for correspondence
§ To close service card
§ Responsible for computation of cost
§ Spares supply (Orders)
- Billing – To give intimation to marketing
§ Spares supply (regional offices)
- To identify requirements
- Indent from dealer for accounting / regularization
- To undertake procedure for stocking / using / billing / recording
§ Training (staff)
- To take care of procedures
- To develop write ups
- To conduct defect analysis
- To give instructions
C) Job works –
REFIT REPAIR JOBS
§ To receive / acknowledge Tender Enquiries from ship / FMU / NDY / shipyard
§ TNC / PNC
ii. TNC / PNC Meeting
iii. PNC Terms / Agreed offer
§ Work order
i. To scrutinize work order for agreed terms
ii. To verify work order for ordered value
iii. To prepare activity / time schedule for execution of work order and allocation of engineers
§ Dispatch
- Entries in materials tally for stores receipts
- Entries in materials tally for dispatches
- To confirm receipts to works HO
- To comply with order terms for inspection
a) Coordination with inspection agency
b) Submission of QAP & inspection schedule
c) Organizing inspection visits
d) Preparations of inspection reports
v. Responsible for delivery – DC’s duly endorsed
vi. To record DC’s in material tally
vii. Repairs / assembly / refitting
viii. Additional materials requirements during repairs & processing of additional requirements.
ix. MRF processes for minor parts – parts not to be billed
§ Billing
i. Final material tally for billing, completing materials account, return of spares, if any
ii. Completing “BILLING QTY”
iii. FINAL REFIT RECORD for future reference compiling project cost record
iv. To submit invoice
v. To follow-up for payments
vi. Responsible for collection of Sales Tax Forms
vii. To address warranty complaints
viii. Responsible for final evaluation of project costs
MAINTENANCE CONTRACTS
§ Finalization of contract & EXECUTION
i. Materials support
ii. Documentation / formats
iii. Feedback & RECORDS
D) Administration
§ Manpower
ii. Industrial Assignments
iii. Assessment of performances
§ Infrastructure
i. To record the expenses
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