Website:
loveovercoffee.com
Job details:
Company Description Love Over Coffee began on Tonk Road in Jaipur with a simple vision: to serve high-quality coffee with a warm, welcoming experience. Since then, the brand has grown significantly, expanding across the region and becoming a destination for guests seeking innovative menus and exceptional service. The company’s success is rooted in a strong focus on customer satisfaction and consistent hospitality standards. Love Over Coffee continues to evolve, driven by the trust, loyalty, and support of its growing customer base.
Role Description The Area Manager is a full-time, on-site role based in Jaipur, responsible for overseeing multiple Love Over Coffee outlets within the region. This role includes managing daily store operations, monitoring service quality, and ensuring adherence to brand standards across all locations. The Area Manager will lead and support store teams, oversee staffing levels, coordinate training, and coach team members to achieve performance goals. Daily responsibilities also involve reviewing sales reports, implementing local marketing initiatives, managing budgets, and optimizing inventory and supply chains. The Area Manager will collaborate with senior management to drive customer satisfaction, maintain safety and hygiene standards, and support the opening of new outlets as the brand expands.
Qualifications
- Demonstrated experience in multi-store retail or food and beverage operations management, preferably in cafés or quick service restaurants.
- Strong leadership, team management, and people development skills, with the ability to motivate and mentor diverse staff.
- Proficiency in operational planning, budgeting, and performance analysis, including sales reporting and cost control.
- Solid understanding of customer service best practices, hospitality standards, and complaint resolution.
- Ability to coordinate scheduling, staffing, and training across multiple locations while maintaining consistency in brand standards.
- Effective communication and interpersonal skills, with the ability to work closely with frontline teams and senior management.
- Comfort using POS systems, basic office software, and digital tools for reporting and coordination.
- Strong organizational skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment.
- Knowledge of food safety, hygiene regulations, and workplace health and safety practices.
- Bachelor’s degree in business, hospitality management, or a related field is preferred; equivalent experience will be considered.
- Prior experience working in or managing outlets in Jaipur or similar markets is an advantage.
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