Archway Dental Partners

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Treatment Coordinator / Dental Receptionist

Location

West Hartford, Connecticut, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Description

At Oscar Gonzalez, DDS, an office within Dental Associates of Connecticut, our mission is to provide quality dental and personal care to all our patients in a relaxed and comfortable environment in which patients feel welcomed, accepted, secure, and confident in the care that they are receiving. We believe that satisfying all of our patients is our most important goal. Our network of high-standard professionals provides exceptional care to our patients throughout Connecticut! 



Currently, we're in search of a highly motivated Treatment Coordinator / Dental Receptionist to join our team in our  West Hartford location. Candidate should have a strong work ethic, be a team player, and possess the ability to multitask.



The Treatment Coordinator is a liaison between the doctor and the patient. They assist in the gathering of information in the new patient experience as well as coordinating a treatment plan with the doctor and presenting it to patients. They are knowledgeable about the treatment and timelines, the doctor’s schedule, and they are prepared to negotiate financial arrangements with the clients. The Treatment Coordinator provides a calm and warm environment for patients who are otherwise anxious and concerned about how to afford dentistry. They also coordinate, as needed, with other offices who share in the care of patients, making sure referrals and correspondence are received and followed up on.



Specific job responsibilities of the Treatment Coordinator include but are not limited to:


  • Greet & check in patients
  • Handle heavy phone volume
  • Schedule appointments for doctors & hygienists
  • Act as a liaison between patients & doctors
  • Enter patient treatment plans
  • Discuss treatment needs with patients & make financial arrangements
  • Estimate, collect, & post patient payments
  • Follow up on patients with unscheduled treatment needed
  • General office duties (printing/faxing/computer data entry, etc.)


Benefits:


  • 401(k)
  • 401(k) matching
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Retirement plan



Requirements

  • High school diploma or general education degree (GED)
  • Dental reception experience
  • Excellent computer skills
  • Superior customer service skills
  • Willingness to learn & grow
  • Fluent in Spanish
  • Ability to reliably commute to the office location in   West Hartford, CT
  • A desire to become part of our family-oriented team & support our mission to deliver the best patient experience possible!
  • Ability to work within current office hours, shifts to be determined. Includes up to two evenings per week and two Saturdays per Month.


 Oscar Gonzalez, DDS Location Hours:

  • Monday - Thursday  7:30a-5p



Preferred Qualities:

  • Dentrix Ascend Software Experience

About the company

Born in Connecticut in 1971, raised locally and growing to serve our patients when and where they need us most, Archway Dental Partners is a supportive community of accomplished clinicians and high-performing practices - with dental excellence and a vibrant culture as our keystone. We stand for the wellbeing, growth and collaboration of our providers. Archway is a Dental Partnership Organization that supports 26+ practices across Connecticut, growing out of the Dental Associates of Connecticut, established by a General Dentist and Periodontist in 1971, to excel in multi-specialty care. From their first dental office in Newtown, CT, the partnership set the legendary pathway to excellence in care and culture within dentistry. Now supporting over 70+ providers, Archway is proud to be a modern dental support organization with our providers at the heart of it all. The organization stands for wellbeing, growth and collaboration, with dental distinction and cultural compassion as the keystone. We welcome, support and develop you here at Archway, as the leading lights in dentistry, serving multi-specialty care to patients of all ages. From our doctors at every level, to our support teams at HQ, dedicated to our People and Culture, we see you for the professional you want to be. That includes doctors and their practices that we’ve admired from afar that now form part of our stronger whole, sitting under Archway, our banner of care that stands for excellence in complete oral health. And since it’s our singular focus, we’re not afraid to get a little geeky about the artistry in our work. We see dentists as another kind of doctor altogether. www.archway.dental

Skills

Dentrix Ascend Software