Administrative Medical Assistant (High-Volume Dermatology Practice)
Intracoastal Dermatology
We are seeking a highly detail-oriented and organized Administrative Medical Assistant to support a fast-paced dermatology practice. This role is critical in managing administrative workflows for five providers, requiring strong multitasking skills, accuracy, and the ability to thrive in a high-volume environment.
This is an ideal opportunity for someone who is proactive, dependable, and able to manage complex responsibilities while maintaining excellent patient care and communication.
Key Responsibilities
Pathology Management
- Communicate pathology results to patients in a timely and professional manner
- Document and mark treatments appropriately
- Request outside records as needed
- Coordinate referrals and send certified letters
Scheduling Coordination
- Schedule all surgical procedures, including excisions and Mohs surgeries
- Coordinate additional in-office treatments
- Manage scheduling for Photodynamic Therapy (PDT)
- Handle prior authorizations and medication coordination for PDT
Biologics Management
- Submit and track prior authorizations for biologic medications
- Coordinate patient onboarding with specialty pharmacies
- Assist with enrollment forms and financial assistance programs
- Monitor and manage an active list of biologic patients (currently 145+)
Melanoma Program Support
- Ensure compliance with MIPS requirements
- Manage patient recalls and follow-ups
- Communicate necessary information to primary care providers
- Coordinate referrals and treatment scheduling
- Maintain melanoma registry data
- Track and remind patients due for full skin exams (FSEs)
Prior Authorizations
- Submit and follow up on medication prior authorizations
Fax & Document Management
- Monitor incoming faxes throughout the day
- Route and assign tasks for labs, cultures, and other clinical documents
MIPS Coordination
- Manage all MIPS-related tasks, including annual submissions
Qualifications
- Previous experience in a medical office (dermatology experience strongly preferred)
- Exceptional attention to detail and organizational skills
- Ability to manage high patient volume and multiple provider workflows
- Strong communication and follow-up skills
- Experience with prior authorizations, referrals, and insurance processes preferred
- Ability to work independently and prioritize effectively
What We’re Looking For
- Someone who thrives in a fast-paced environment
- A problem-solver who takes initiative
- Highly reliable and accountable
- Strong team player with a positive, professional attitude