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📢 **We’re Hiring: APSE Trainer (On-Site – Pune)**
Arbor Academy is looking for a skilled **Application Product Support Engineer (APSE) Trainer** to prepare candidates for real-time **Production Support roles in IT companies**.
📍 Position Details
🔹 Role: APSE Trainer
🔹 Mode: On-Site (Pune)
🔹 Experience: 6+ Years (Mandatory)
💼 **About the Role**
We need a highly experienced professional with strong **real-time industry exposure** who can deliver structured, practical training. You’ll mentor students with hands-on knowledge and prepare them for real corporate environments.
**Mandatory Requirements**
✔ 6+ Years of Industry Experience
✔ Strong Technical Skills:
* Advanced SQL (Joins, Subqueries, Performance Basics)
* Linux (Command Line, Server Basics, Log Monitoring)
✔ Real-Time Experience In:
* Production Support
* Incident Management
* Ticketing Tools (ServiceNow / JIRA or similar)
* SLA & Escalation Handling
* Root Cause Analysis (RCA)
🚀 **Key Responsibilities**
* Deliver structured APSE training sessions
* Conduct real-time project-based learning
* Demonstrate live troubleshooting scenarios
* Provide end-to-end project simulations
📊 **Project Expertise Required**
You must be able to clearly explain
* Real-time production support projects
* Application + Database + Server architecture flow
* Complete ticket lifecycle (Raise → Investigate → Resolve → Close)
* Step-by-step log analysis
* At least one full real-time project simulation
Shortlisted candidates will be contacted for further discussion.
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