InterContinental Hotels & Resorts
Website:
ihg.co
Job details:
Company Description
Crowne Plaza, part of the IHG family, is a global hotel brand designed for the modern traveler. Known for its warm, unscripted service, Crowne Plaza focuses on creating balanced experiences that inspire connection, collaboration, and well-being. Welcoming guests from all walks of life, the brand partners with them to celebrate milestones and support their everyday moments. With a commitment to fostering a sense of belonging, Crowne Plaza serves as a trusted companion for travelers worldwide.
Role Description
This is an on-site Internship role for an Apprenticeship Trainee at Crowne Plaza Hotels & Resorts, located in India. As an Apprenticeship Trainee, you will assist in various departmental tasks, providing support in daily operations and gaining hands-on industry experience. Your responsibilities will include ensuring guest satisfaction, assisting team members in service delivery, participating in cross-functional training, and maintaining the brand's high standards of hospitality. This role offers a valuable opportunity to learn and develop skills in a practical, collaborative environment.
Qualifications
- Strong communication and interpersonal skills to engage with guests and team members effectively.
- Ability to work as part of a team, collaborate with colleagues, and adapt to a fast-paced environment.
- Attention to detail and organizational skills to ensure tasks are completed efficiently.
- A customer-centric mindset with a focus on delivering exceptional guest experiences.
- Openness to learning and a positive attitude towards tasks and responsibilities.
- Proficiency in basic computer applications and familiarity with hospitality operations is a plus.
- Pursuing or holding a diploma or degree in Hospitality Management or a related field is preferred.
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