American Express
Website:
americanexpress.com
Job details:
Job Description
The Global Merchant & Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations & Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.
The Global Merchant & Network Services (GMNS) Risk Reporting & Analytics team focuses on driving risk-based decisioning and strengthening the control environment through data, reporting, and analytics.
As an Apprentice, you will support the team in developing reporting solutions, performing data analysis, and generating insights related to operational risk and compliance. This role will provide hands-on exposure to risk analytics, reporting automation, and stakeholder collaboration across global teams.
Learning Outcomes & Growth
- Gain hands-on experience in risk reporting, analytics, and data-driven decision making
- Develop skills in data analysis, reporting automation, and visualization tools
- Learn about operational risk management and compliance frameworks
- Build exposure to stakeholder management and cross-functional collaboration
- Establish a strong foundation for roles in Risk Analytics, Business Analytics, or Reporting
Duration - 12 months
Responsibilities
- Support the development and enhancement of MIS reporting and analytics solutions for GMNS risk and compliance metrics
- Assist in data analysis to identify trends, patterns, and key risk indicators
- Work with structured and unstructured data to support identification of potential risk areas and process gaps
- Help prepare reports, dashboards, and presentations for leadership review
- Support root cause analysis by gathering data and assisting in identifying key drivers of risk trends
- Assist in tracking risk and compliance metrics to support risk-based decision making
- Collaborate with cross-functional teams to support ongoing reporting and analytics initiatives
- Contribute to automation and process improvement efforts for reporting workflows leveraging AI tools and advanced automation capabilities.
- Support documentation of processes, methodologies, and reporting frameworks
- Assist in ad-hoc analysis and projects aligned to improving the control environment
Required
QUALIFICATIONS
- Bachelor’s degree in engineering (B. Tech / B.E.), BCA, B.Sc. Computer Science / Information technology.
- Strong analytical and problem-solving skills
- Basic understanding of data analysis and reporting concepts
- Proficiency in Microsoft Excel and PowerPoint for data and reporting tasks
- Excellent communication and collaboration skills
- Eagerness to learn and ability to work in a fast-paced environment
Preferred
- Basic knowledge of SQL, Python, Power BI, or similar tools
- Understanding of risk management, compliance, or financial services concepts
- Exposure to data visualization or dashboarding tools
- Ability to work with large datasets and attention to detail
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
About The Team
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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