Application Support or IT Support
Globex Digital
- Location
- Hyderabad, Telangana, India
- Job type
- Full-time
About the role
Globex Digital
Website:
globexdigitalcorp.com
Job details:
Job Description
- Handling escalated calls and critical tasks like Backup restore and maintain the log book of every incident
- Perform SOP based activities including App support, User and Access Management, Backup and Restoration, Date and Time Check, Windows Controller Checks, Pre-emptive Maintenance Checks etc.
- Handle escalated plant support issues.
- Coordinate plant IT projects and initiatives.
- Conduct regular inspections of plant IT facilities.
- Having prior experience in pharma application
- Develop and update plant support documentation.
- Exp into GxP
- OS Installation.
- OS Trouble shooting,Hardware Trouble shooting.
- User accounts creation,maintance and password recovery.
- Maintain Network and trouble shooting.
- Sharing and security.
- Remote Assistance Remote Desktop.
- Adding System into Domain.
- User id creation ,modification ,disable as per 21CFR in different applications like Zenon , Visual .
- Installing , Configuring ,Troubleshooting the printer in Zenon,Visual and other applications.
- Having experience the take backups in Zenon ,Visual, simatic wincc runtime , kilian HMI, Hata indusoft ,Ecostructure ,Lin mot talk.
- Configuring the outlook and troubleshooting outlook related issues.
- Troubleshooting the communication related issues in Production Packing equipments.
- Having experience on Sato and tsc printer installation in network local level and trouble shooting.
- User id creation ,modification ,disable processes as per 21CFR which are used in packing like pharma pack,Jekson ,SPAN,Retrack communication BPO application.
- Taking the manual backup and Restore Review the data as per periodic schedule and Adhoc.
- Supporting and coordinating with vendors to resolve the issues in applications.
This job is provided by Shine.com
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