Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP FSCM Treasury and Risk Management (TRM)
Good to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to identifying system anomalies and delivering timely solutions to maintain seamless business operations. The position demands continuous monitoring, collaboration with different teams, and a commitment to ensuring system reliability and performance in a dynamic environment.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to understand system challenges and implement effective resolutions.
- Document and communicate findings and solutions clearly to stakeholders to support knowledge sharing.
- Assist junior team members by providing guidance and support to enhance their technical capabilities.
- Continuously monitor system performance and proactively identify potential issues before they impact business processes.
Professional & Technical Skills
- Must To Have Skills: Proficiency in SAP FSCM Treasury and Risk Management (TRM).
- Strong analytical skills to diagnose and troubleshoot complex system issues within the SAP FSCM TRM environment.
- Experience in managing and supporting critical business applications to ensure high availability and reliability.
- Ability to work with various stakeholders to gather requirements and translate them into technical solutions.
- Familiarity with system monitoring tools and techniques to maintain optimal system health.
- Excellent problem-solving skills with a focus on delivering practical and sustainable solutions.
Additional Information
- The candidate should have minimum 2 years of experience in SAP FSCM Treasury and Risk Management (TRM).
- This position is based at our Gurugram office.
- A 15 years full time education is required.
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