Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Dassault Systemes 3DEXPERIENCE Platform DELMIA Quintiq
Good to have skills : NA
Minimum 2 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing insights to enhance system efficiency, all while maintaining a focus on delivering exceptional service to users and stakeholders.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for system support.
- Provide training and guidance to junior team members on troubleshooting techniques.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Dassault Systemes 3DEXPERIENCE Platform DELMIA Quintiq.
- Experience with system integration and data management.
- Strong analytical skills to diagnose and resolve software issues.
- Familiarity with software testing methodologies and tools.
- Ability to communicate technical information effectively to non-technical stakeholders.
Additional Information
- The candidate should have minimum 2 years of experience in Dassault Systemes 3DEXPERIENCE Platform DELMIA Quintiq.
- This position is based at our Gurugram office.
- A 15 years full time education is required.
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