Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Java Enterprise Edition
Good to have skills : NA
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of application support processes, all while maintaining a focus on delivering high-quality service to stakeholders. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities and foster a culture of continuous learning. - Monitor application performance and proactively identify areas for improvement to enhance user experience. Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Enterprise Edition. - Strong understanding of application support methodologies and best practices. - Experience with troubleshooting and debugging complex software issues. - Familiarity with database management and SQL for data retrieval and manipulation. - Ability to work collaboratively in a team environment and communicate effectively with stakeholders. Additional Information: - The candidate should have minimum 5 years of experience in Java Enterprise Edition. - This position is based at our Ahmedabad office. - A 15 years full time education is required.
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