Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Ariba
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that business operations run smoothly. You will engage with users to understand their challenges and work towards effective solutions, all while maintaining a proactive approach to system management and support.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of system enhancements to improve functionality and user experience.
- Document and maintain records of issues and resolutions to build a knowledge base for future reference.
Professional & Technical Skills
- Must To Have Skills: Proficiency in SAP Ariba.
- Strong analytical skills to diagnose and resolve software issues effectively.
- Experience with system integration and data management.
- Familiarity with troubleshooting methodologies and best practices.
- Ability to communicate technical information clearly to non-technical stakeholders.
Additional Information
- The candidate should have minimum 3 years of experience in SAP Ariba.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
Click on Apply to know more.