Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : SAP Vendor Invoice Management
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Your typical day will include collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all components function seamlessly. You will also be responsible for documenting solutions and providing support to users, ensuring that their experience with the software is efficient and effective. Your role will require a proactive approach to problem-solving, as you will be expected to anticipate potential issues and address them before they impact business operations.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of best practices for software support.
- Collaborate with cross-functional teams to enhance system functionality and user experience.
Professional & Technical Skills
- Must To Have Skills: Proficiency in SAP Vendor Invoice Management.
- Strong analytical skills to diagnose and resolve software issues.
- Experience with system monitoring tools to ensure optimal performance.
- Ability to document processes and solutions clearly for future reference.
- Familiarity with user support and training methodologies.
Additional Information
- The candidate should have minimum 3 years of experience in SAP Vendor Invoice Management.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
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