Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Robotic Process Automation Advanced
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and solutions to enhance team knowledge.
- Engage in training and mentoring junior team members to foster their development.
Professional & Technical Skills
- Must To Have Skills: Proficiency in Microsoft Robotic Process Automation Advanced.
- Experience with process automation tools and methodologies.
- Strong analytical and problem-solving skills to identify and resolve issues effectively.
- Familiarity with software development life cycle and application support best practices.
- Ability to work collaboratively in a team-oriented environment.
Additional Information
- The candidate should have minimum 3 years of experience in Microsoft Robotic Process Automation Advanced.
- This position is based at our Mumbai office.
- A 15 years full time education is required.
- Willingness to work in shift B (11 to 9 or 12 to 10)
Click on Apply to know more.