Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : TOSCA Testsuite
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the smooth operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.
Roles & Responsibilities
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of support processes to enhance service delivery.
- Document and track issues and resolutions to improve knowledge sharing within the team.
Professional & Technical Skills
- Must To Have Skills: Proficiency in TOSCA Testsuite.
- Good To Have Skills: Experience with Test Management.
- Strong understanding of software testing methodologies and best practices.
- Tosca certified and experience building and maintaining Tosca scripts
- Experience in test execution using Elastic Execution Agents.
- Know how on using Tosca s copilot capabilities is good to have
- Experience in SAP test automation with Tosca is preferred.
- Experience in troubleshooting and resolving application issues effectively.
- Familiarity with various software development life cycle models.
Additional Information
- The candidate should have minimum 3 years of experience in TOSCA Testsuite.
- This position is based at our Hyderabad office.
- A 15 years full time education is required.
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