Accenture
Website:
accenture.com
Job details:
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Linux
Good to have skills : NA
Minimum 3 Year(s) Of Experience Is Required
Educational Qualification : 15 years full time education
Summary:
As an Application Support Engineer, a typical day involves acting as a software detective by actively monitoring and investigating issues across various components of essential business systems. This role requires a proactive approach to identifying problems, analyzing system behaviors, and ensuring the smooth operation of critical applications. The position demands continuous engagement with system performance and user reports to maintain service reliability and support business continuity through timely resolution of technical challenges.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure seamless integration and support of software applications.
- Document and communicate findings and resolutions clearly to stakeholders and team members.
- Assist in the development and improvement of support processes and tools to enhance efficiency.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Linux.
- Strong knowledge of system monitoring and troubleshooting techniques within Linux environments.
- Experience with scripting languages to automate routine tasks and improve system management.
- Familiarity with log analysis and diagnostic tools to identify and resolve application issues.
- Understanding of networking concepts and their impact on application performance.
- Ability to work with configuration management and deployment tools to support application lifecycle.
Additional Information:
- The candidate should have minimum 3 years of experience in Linux.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
, 15 years full time education
Click on Apply to know more.